2,600+ Support Technician Jobs in Malaysia | Job Vacancies | October 2026 | Ricebowl - Page 28

Showing 2,688 jobs results for "support technician"
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  • RPA / UiPath
  • Talend
  • ABBYY FlexiCapture ...
Posted
a month ago

USER EXPERIENCE RESEARCHERS PTE. LTD.

Singapore

  • Monitor request backlog, follow up on outstanding requests, and escalate service delivery issues where necessary.
  • Maintain accurate records and audit trails for operational activities.
  • Administer Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, and Intune. ...
Posted
a month ago

USER EXPERIENCE RESEARCHERS PTE. LTD.

Singapore

  • Monitor request backlog, follow up on outstanding requests, and escalate service delivery issues where necessary.
  • Maintain accurate records and audit trails for operational activities.
  • Administer Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, and Intune. ...
Posted
a month ago
WFH

Malaysia

  • Review client feedback regarding weather data and agricultural APIs and relay insights to the development team to support ongoing product improvement.
  • Work with and maintain the internal customer database.
  • Bachelor’s degree (technical specialization preferred). ...
Posted
a month ago

KL City

  • Experience working in healthcare or other regulated environments, with an understanding of data privacy and security best practices, is beneficial.
  • Relevant technical certifications or a diploma/degree in Information Technology, Computer Science, or a related field is preferred.
  • Ability to work on-site in WP. Kuala Lumpur, manage multiple service requests, and communicate clearly in written and spoken English. ...
Posted
a month ago

KL City

  • Perform database-level troubleshooting and analysis using SQL queries.
  • Monitor and follow up on reported cases until a satisfactory resolution is achieved.
  • Conduct user training and provide guidance to clients during new project or system rollouts. ...
Posted
a month ago

Singapore

  • Provide onsite support at client's premise, remote support by phone & email, and standby support if necessary/activated. Handling clients/end-users IT related requests
  • Troubleshoot hardware & software issues
  • Users profile administration ...
Posted
a month ago

Singapore

  • Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
  • Updates Incident records
  • Creates and updates work instructions (where necessary) ...
Posted
a month ago

Taman Wilayah Selayang

  • Communicate directly with internal stakeholders, actively seeking resolution to incidents and responding to queries.
  • Provide, improve, and enhance stability of supported IT application to business operation by gradually reducing tickets through root caused analysis and proposed permanent fixed to respective team.
  • Monitor Application service level compliance, help in reducing risks and defining mitigation plans and assist in resolving issues when required. ...
Posted
a month ago

Singapore

  • Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes.
  • Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices.
  • Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions. ...
Posted
19 days ago

Singapore

  • About the Role
  • The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support.
  • We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution. ...
Posted
23 days ago
  • Build and maintain strong relationships with customers; actively collaborate on issue prevention.
  • Develop and implement support plans in coordination with cross-functional teams and customer maintenance groups, aiming to improve uptime and efficiency of Teradyne Test Equipment.
  • Deliver training, facilitate technical exchanges, and present technical papers. ...
Posted
13 days ago

Singapore

  • Build, launch, and optimize AI solutions using Llama and other LLMs, owning the full lifecycle from prototype to production
  • Develop performance monitoring systems for partner integrations to ensure high availability
  • leverage metrics to proactively identify issues and drive improvements across teams ...
Posted
19 days ago

User Experience Researchers Pte Ltd (Singapore)

Singapore

  • Coordinate technology service teams, technical service managers, service representatives, Finance/Funding, Procurement and other supporting parties to drive actions to closure.
  • Gather and document key assumptions that will guide IT improvements.
  • Coordinate TSM day-to-day activities and interfaces covering subscriptions, billing, service requests, quotas, site operations and escalation. ...
Posted
23 days ago

Singapore

  • Support clinic setup, relocation, and decommissioning activities
  • Conduct user training and maintain IT documentation
  • Maintain IT asset inventory and track software license renewals ...
Posted
23 days ago

Singapore

  • Coordinate technology service teams, technical service managers, service representatives, Finance/Funding, Procurement and other supporting parties to drive actions to closure.
  • Gather and document key assumptions that will guide IT improvements.
  • Coordinate TSM day-to-day activities and interfaces covering subscriptions, billing, service requests, quotas, site operations and escalation. ...
Posted
23 days ago

Singapore

  • Exceptional critical thinking and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Commitment to product quality and customer satisfaction. ...
Posted
23 days ago

Singapore

  • Support AIDC internal digitalisation including workflow automation, knowledge management, document processing, enquiry tracking, reporting and operational tools.
  • Maintain AIDC development, test and demonstration environments including technical documentation, code repositories, system configurations and implementation guides.
  • Support technical planning, issue tracking, quality testing and continuous improvement for internal AIDC initiatives. ...
Posted
23 days ago

Singapore

  • Enhance AI-driven helpdesk workflows and automation.
  • Provide end-user IT support, including VIP user support.
  • Develop and maintain IT SOPs and user documentation. ...
Posted
23 days ago

Singapore

  • Understand trading workflows, operational challenges, and business requirements.
  • Analyze issues and identify solutions within existing platforms and processes.
  • Define, prioritize, and refine development requirements and user stories. ...
Posted
13 days ago

Singapore

  • Basic troubleshooting skills for IOS and android devices.
  • Handles asset and peripherals inventory management.
  • Meeting room and AV equipment knowledge. ...
Posted
23 days ago

Singapore

  • Exceptional critical thinking and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Commitment to product quality and customer satisfaction. ...
Posted
23 days ago
WFH

Singapore

Posted
19 days ago

Singapore

  • Ensure compliance with agreed Service Level Agreements (SLAs) and provide regular status updates to stakeholders
  • Document incidents, resolutions, and workarounds to maintain an up-to-date knowledge base
  • Manage user accounts, Organizational Units (OUs), groups, and licensing across the Google Workspace environment ...
Posted
14 days ago

KL City

  • Troubleshoot production issues and ensure timely resolution to minimise business impact.
  • Work with Oracle databases and troubleshoot SQL queries as required.
  • Perform SQL query tuning and optimisation to improve performance. ...
Posted
24 days ago

KL City

  • Experience in access network maintenance, with hands-on experience maintaining equipment such as OLT, ODN, ONU, etc.
  • Experience working with operator customers, NOC, field engineering teams or project teams to troubleshoot and resolve network issues.
  • Experience in customer/project coordination, including participation in project meetings, fault reporting and issue follow-up/closure. ...
Posted
19 days ago

Singapore

Posted
24 days ago

Malaysia

  • Network and System monitoring, fault resolution, technical support and attend to trouble ticket for all areas under departmental responsibilities.
  • Responsible on technical support for Astro Go, Sooka and 3rd party integrated App.
  • Responsible to act as Incident Manager in the event of any failure on OTT Platform. ...
Posted
14 days ago

Tanjong Pagar

Posted
14 days ago

Singapore

  • Execute SQL queries to analyze data, troubleshoot issues, and support business investigations.
  • Utilize Unix/Linux environments for monitoring, diagnostics, log analysis, automation, and operational support activities.
  • Monitor application health using tools such as Grafana, ELK, MQ/Kafka, and related monitoring platforms. ...
Posted
14 days ago