Deliver on-stie product training (hardware/software) to customers and internal teams, including Field Service Engineers, as a designated technical product champion for ASMPT
Lead or contribute to global training projects by formulating course content and materials; standardize training scope and deliver professionally
Develop and conduct refresher training for trainers and Field Service Engineers
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Develop and implement support plans, repair strategies, and production support plans for new product introductions.
Provide technical product and measurement consultation for presales opportunities.
Collaborate with Marketing, Sales, Technical Support, Quality Assurance, Manufacturing, and Product Development teams, as well as external customers, to ensure products meet feature, cost, supportability, reliability, and release-schedule requirements.
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