Responsible for the development, upgrades, and deliveryof complex Broadcast & OTT Systems (i.e. BroadcastScheduling, Metadata, Asset & Content RightsManagement, Advertisement Management & VODPublishing Systems) within On Premise and Cloud.
Check, analyse and investigate faults / complaints / hazards on medical equipment and assist BME engineers in mapping out and implementation of required action plans
What You'll Do: ️ Provide first-level IT support to end users via phone, email, or in-person Troubleshoot hardware, software, and network issues Log and track incidents using ticketing systems Escalate unresolved problems to appropriate teams Maintain accurate records of user interactions and solutions Ensure excellent customer service during all interactions
What You'll Do: ️ Provide first-level IT support to end users via phone, email, or in-person Troubleshoot hardware, software, and network issues Log and track incidents using ticketing systems Escalate unresolved problems to appropriate teams Maintain accurate records of user interactions and solutions Ensure excellent customer service during all interactions