Directly annotate data for key tasks when necessary, including writing prompt responses and judging output quality datasets. Your discriminative skills will provide reliable signals for improving data quality.
By the end of this work-study programme, you will have hands-on experience supporting IT systems, assisting users, maintaining network and server services, troubleshooting technical issues, and understanding how IT operations support business continuity.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.