Handle shipment delays, cargo damage, or customs issues, provide solutions and alternatives to minimize disruption, and provide internal updates on shipment status and issues to relevant stakeholders
Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Coordinate end-to-end shipment process (export/import/transshipment), ensure compliance with customs regulations and documentation requirements, monitor shipment movement and ensure timely delivery, and coordinate with warehouse and transport teams for cargo handling.
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Handle shipment delays, cargo damage, or customs issues, provide solutions and alternatives to minimize disruption, and provide internal updates on shipment status and issues to relevant stakeholders
Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Coordinate end-to-end shipment process (export/import/transshipment), ensure compliance with customs regulations and documentation requirements, monitor shipment movement and ensure timely delivery, and coordinate with warehouse and transport teams for cargo handling.
...
Handle shipment delays, cargo damage, or customs issues, provide solutions and alternatives to minimize disruption, and provide internal updates on shipment status and issues to relevant stakeholders
Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Coordinate end-to-end shipment process (export/import/transshipment), ensure compliance with customs regulations and documentation requirements, monitor shipment movement and ensure timely delivery, and coordinate with warehouse and transport teams for cargo handling.
...
Handle shipment delays, cargo damage, or customs issues, provide solutions and alternatives to minimize disruption, and provide internal updates on shipment status and issues to relevant stakeholders
Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Coordinate end-to-end shipment process (export/import/transshipment), ensure compliance with customs regulations and documentation requirements, monitor shipment movement and ensure timely delivery, and coordinate with warehouse and transport teams for cargo handling.
...
Handle shipment delays, cargo damage, or customs issues, provide solutions and alternatives to minimize disruption, and provide internal updates on shipment status and issues to relevant stakeholders
Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Coordinate end-to-end shipment process (export/import/transshipment), ensure compliance with customs regulations and documentation requirements, monitor shipment movement and ensure timely delivery, and coordinate with warehouse and transport teams for cargo handling.
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Serve as the primary internal point of contact between company's 3PL partners, QA team, planning teams, and manufacturing site for all material movement activities
Coordinate with company QA on material release approvals prior to delivery to the manufacturing site
Liaise with planning and manufacturing teams to align material delivery schedules with production requirements
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Facility & Fleet Maintenance: Execute preventive maintenance for plant machinery, forklifts, and building utilities, while monitoring fleet metrics and analyzing utility consumption for conservation strategies.
HSE & Compliance Enforcement: Enforce strict health, safety, and environmental protocols (PPE, machinery guards), maintain an accident-free facility, and report any IMS/regulatory incidents promptly.
Administration & Team Leadership: Lead and allocate daily tasks to general workers, manage HRIS records (attendance, onboarding), source vendor quotes, and control documentation to ensure compliance with ISO 9001 and audit standards.
Coordinate new orders and product requirements with Sales, R&D/Technical, Production, Planning, QA, Purchasing and other related teams.
Monitor customer orders from confirmation to delivery, including production progress, delivery schedules and customer updates.
Arrange shipment and export documentation at the final stage, including invoices, packing lists, delivery notes, certificates of origin and other required documents.
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