Collections Oversight & Coordination: Contribute to effective collection strategies, ensuring timely receipt of payments and collaborating on the resolution of overdue accounts.
Financial Risk Collaboration: Work in close coordination with credit insurance partners and internal stakeholders to manage credit limits and explore alternative financial solutions in line with company objectives.
Payment Term Adherence: Support the enforcement of agreed-upon payment terms and deadlines, assisting in the negotiation of flexible payment plans when necessary to maintain customer relationships and secure outstanding balances.
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Establish long-term professional relationships with potential clients, customers, and partners (for example in government or industry associations) to promote the organisation's products and services.
Lead meetings and negotiations with potential clients and business partners to pursue business opportunities and protect the organisation's business interests.
Refer sales leads and customer feedback to appropriate contacts within the organisation and liaise with other functional and operational area members to ensure that these referrals are followed-up promptly.
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Build and maintain long-term partnerships that deliver measurable value for clients and business partners.
Compensation is structured under an On-Target Earnings (OTE) scheme.
Degree in engineering/biomedical, medical technology, life sciences, or related technical discipline, with a minimum of 3 years of B2B sales experience in an international environment.
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Ensure overall workers to adheres to the company rules & regulations in terms of PPEs, smoking & time managements.
Responsible to ensure sufficient stock of raw material, & packing consumables on the production floor, liaise with the production executive on material request.
To ensure the finished goods produced are in specs with no non conformance escapees. Liaise with QC leader on non conformances, escalate to manager if needed.
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Ensure overall workers to adheres to the company rules & regulations in terms of PPEs, smoking & time managements.
Responsible to ensure sufficient stock of raw material, & packing consumables on the production floor, liaise with the production executive on material request.
To ensure the finished goods produced are in specs with no non conformance escapees. Liaise with QC leader on non conformances, escalate to manager if needed.
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To drive all activities relating to customer on-boarding, operational excellence, + customer retention in collaboration with your center of excellence peers + teams.
To drive productivity via engagement activities to create new initiatives focusing on continuous improvement at all times, ensuring all sites meet or exceed their productivity targets.
To contribute information required for tenders/proposals to support closing of new busines
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Ensure compliance with safety regulations, housekeeping standards, and security requirements to maintain a safe and organized working environment.
Collaborate with internal stakeholders, customers, and service providers to ensure smooth operational flow and timely execution of warehouse activities.
Support continuous improvement initiatives, process optimization projects, and warehouse system enhancements to drive operational excellence.
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Act as the senior escalation contact for complex customer issues, ensuring quick, compliant resolutions and consistent global policy execution.
Coach and mentor Team Leads globally to build leadership skills and reinforce Pall’s vision, culture, and performance standards.
Lead major customer service transformation initiatives and manage change by communicating clearly, providing training, and addressing risks such as language and time zone coverage to maintain a positive customer experience during transitions.
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