Adapt coaching techniques and lesson plans to meet the developmental needs of various age groups, from toddlers (1.5 years old) to pre-teens (12 years old).
Manage day-to-day contract operations and client relationships Oversee workforce planning, rostering, recruitment, and manpower deployment Attend to operational enquiries and stakeholder requests promptly Ensure compliance with contractual, safety, and regulatory requirements Monitor service KPIs, operational performance, and quality standards Drive operational improvements and service excellence initiatives Prepare reports, dashboards, and management updates Be on standby and responsive to operational needs when required