Quality & Safety Assurance: Adhere strictly to Dealership Standard Operating Procedures (SOPs), safety protocols, and official manufacturer repair guidelines.
Outlet Engagement & Service Excellence: Engage regularly with outlet teams and Area Managers to communicate customer experience initiatives, reinforce service standards and follow through on the implementation.
Monitor the financial position and cash flow of all three companies, ensuring sufficient funds are available to meet operational expenses and financial commitments.
Monitor the financial position and cash flow of all three companies, ensuring sufficient funds are available to meet operational expenses and financial commitments.