Provide exceptional customer service by greeting customers warmly, actively listening to their preferences, and assisting them in making informed purchasing decisions.
Labour & Utility Cost ControlMonitor and control labour and utility expenses according to company benchmarks, with a target of keeping combined Labour & Utility Cost within 13%.
Conduct thorough root cause analysis for quality deviations and implement effective corrective and preventive actions (CAPA) to drive continuous process improvement.
Solution Comparison: Evaluate and compare technical specifications, features, performance, scalability, compatibility, and pricing across different IT hardware vendors to recommend the most appropriate solutions.