Collaborate closely with Business Development and Project Managment teams to consolidate reporting on project milestones, sales performance, landbank utilization, and cost-teo-completion.
Monitor key metrics such as sales take-up rates, GDV realization, construction progress, and authority compliance.
Provide scenario analysis and performance forecasts for strategic land or project proposals.
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Maintain accurate and up-to-date customer records, documenting interactions, transactions, and resolutions in the company's CRM system.
Collaborate with internal teams, including sales, production, and logistics, to ensure timely and efficient order fulfillment and customer satisfaction.
Provide product information and technical support to customers, addressing inquiries related to printing and packaging solutions.
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Customer service
Market Knowledge
Problem Solving
Phone Skills
Multi-tasking
Product Knowledge
Communication Skill
Documentation
Mandarin Language Proficiency
Assist in general office administration, customer service, CRM updates, KPI tracking, device and payment collection, and coordination with customers, staff, and other departments to ensure smooth daily business operations.
Perform submission, activation, database updates, documentation, coordination, purchasing support, and other administrative duties as assigned by the management from time to time.