You will keep our customers happy. You will be responsible for maintaining a high level of customer satisfaction across all our platforms (Facebook, Instagram, TikTok, Shopee), ensuring every interaction is positive.
You will help us get better. You will contribute to the continued development and improvement of our customer service by identifying areas where we can smooth out processes or improve the experience.
You will coordinate with operations. You will work closely with warehouse personnel to monitor service levels, ensuring that orders are being fulfilled correctly and solving any shipping issues that arise.
ALMA Technology Sdn. Bhd. is a leading wholesale distributor of CCTV and ICT networking products, providing comprehensive solutions to businesses in Malaysia. We cater to the needs of project businesses, system integrators, and ELV installers, offering a range of products from renowned brands such as UNIVIEW, DAHUA, IMOU, RUIJIE, REYEE, IP-COM, and Tenda. We focus on delivering tailored solutions for SMEs and are known for our high-quality products and exceptional service. Our commitment to revolutionizing the SME market is captured by our slogan "Beyond Security and Technology," and we invest in training programs to empower our clients’ employees.
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