- You have good knowledge in IKEA product range, and you share this knowledge with customers and colleagues.
- You actively offer all the services available in the IKEA store to help customers make informed choices, which results in a better shopping experience for them .
- You ensure you maximise sales whilst maintaining profitability by knowing and actively steering towards the topselling and prioritised products (e.g. overstock/övertag).
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Minimum of 7 years of experience in direct sales or business development, with at least 3 years in a leadership/supervisory role. We value experience gained in high-growth startups or MNCs.
Expert in Closing Deals: Proven experience managing teams via WhatsApp Business (WABA) or similar CRM-integrated chat tools. You know how to close deals in a digital-first environment. You are equally comfortable in managing a high volume inbound leads as you are strategising a proactive outbound campaign.
Data-Fluent: You don’t just "feel" how the team is doing; you know it by the numbers. You use data to drive team performance.
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You ensure you maximise sales whilst maintaining profitability by knowing and actively steering towards the topselling and prioritised products (e.g. overstock/övertag).
You handle cashering
You order the right amount of stock needed from store and refill them when stock arrived.
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