System Configuration – Support configuration and optimization of company systems to meet operational requirements.
Software Development Assistance – Collaborate with the development team to support software deployment, testing, and maintenance. Familiarity with programming languages (PHP, MySQL, HTML, JavaScript, Java) and mobile app development (React Native) is required to assist effectively.
User Support – Provide first-level technical support to staff, including resolving IT issues and offering guidance on system usage.
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Support operation and maintenance of industrial and operational systems including SCADA, DCS, CCTV, access control, and field communication systems where applicable.
Perform system installation, configuration, patching, backup, and recovery activities.
Assist in implementing and enforcing IT policies, cybersecurity controls, and disaster recovery procedures.
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Assist in managing the POS system, incident support, and provide support for software and end users to ensure excellent IT services.
Manage the installation and upgrading of software applications, ensuring that licenses for programs like antivirus and office suites are current to comply with legal and regulatory requirements
Documents and reports preparation for available systems
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