Independently complete assigned work orders and support network and server specialists in troubleshooting and resolving complex technical incidents
Follow established project management processes, with the ability to support risk control, schedule tracking, implementation, and project acceptance activities
Perform routine data center environment inspections and identify and report potential operational or infrastructure risks
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Perform troubleshooting, technical investigations, root-cause resolution, liaison with vendors' technical team, integration work, and new technology development work.
Design solutions, lead and manage projects directed towards a common objective
Coordinate activities of the project teams through task delegation, resource assignment and program management.
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To implement great design and solve engineering problems to make products that meet all performance and functional criteria within demanding project timescale.
To participate in design review by the Engineering Manager to justify design detail.
To prepare and update DFMEA document, design know-how and other document related to design.
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To implement great design and solve engineering problems to make products that meet all performance and functional criteria within demanding project timescale.
To participate in design review by the Engineering Manager to justify design detail.
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Assist in identifying design gaps, constructability issues and potential technical risks and escalate to the Manager/Project Manager where required.
Monitor and supervise civil and structural construction activities including earthworks, piling, foundations, roads, drainage, structural works, fencing, buildings and other related works.
Ensure site works are carried out in accordance with approved IFC drawings, specifications, method statements, Inspection and Test Plans (ITPs) and quality requirements.
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Vendor & Carrier Coordination: Work with telecom providers, third-party managed services, and hardware vendors for circuit delivery and infrastructure procurement.
Project Management: Oversee the lifecycle of network rollouts, from initial design and budgeting to deployment and post-implementation review.
Tier 3 Escalation: Act as the ultimate escalation point for complex network outages, routing loops, and critical performance degradation
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cabling knowledge in data center will be an advantage
Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, and software.
Provides 2nd level technical support ,manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution.
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