Participate in Data Center and mission-critical infrastructure projects, gaining exposure to cooling systems, sustainability initiatives, operational resilience, and optimization strategies.
Participate in Data Center and mission-critical infrastructure projects, gaining exposure to cooling systems, sustainability initiatives, operational resilience, and optimization strategies.
Analyze customer issues and advocate for their needs with cross-functional teams including product and engineering to improve the product and drive high-quality production.
Knowledge Sharing & Documentation: Author and publish Technical Support Bulletins, articles, and troubleshooting documentation in the internal and external Knowledge Base.
Build and testing. Build the solution with AI coding tools such as Claude Code or Cursor, test it thoroughly, and support the client through user acceptance testing.
Knowledge Sharing & Documentation: Author and publish Technical Support Bulletins, articles, and troubleshooting documentation in the internal and external Knowledge Base.
Collaborate with internal sales teams to drive business development, execute proof-of-concept evaluations, and secure strategic design wins across the datacenter and semiconductor ecosystems.
Partnering or lead solution deliveries with IT technical team and business to ensure successful and on-time delivery of projects related to system and business processes
Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.