Collaborate closely with sales teams, project team, product & engineering team to ensure proposals are accurate, competitive, and technically achievable.
Respond to technical inquiries, prepare RFP/RFI responses, and clarify technical specifications throughout the entire sales cycle.
Conduct in-depth client research (industry challenges, workflows, KPIs, etc.) and produce a Client Requirements Specification document.
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Provide initial technical support and consultation to customers, addressing inquiries and guiding them through product selection and application considerations.
Maintain strong relationships with existing clients through regular follow-ups and understanding their evolving needs to identify potential upsell or cross-sell opportunities.
Participate in industry events, trade shows, and seminars to represent the company and expand professional networks.
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Build and maintain strong, long-lasting customer relationships by providing exceptional technical support, addressing concerns, and ensuring client satisfaction throughout the sales cycle and beyond.
Identify and articulate technical solutions that meet customer needs, acting as a trusted advisor and subject matter expert in the construction industry's electrical and electronic engineering domain.
Gather market intelligence and customer feedback to inform product development and sales strategies, contributing to the company's competitive edge.
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