Technical Leadership & Solution Ownership: Lead the technical direction of AI initiatives by driving architecture decisions, establishing best practices, mentoring team members, and guiding the end-to-end delivery of scalable AI solutions.
Collaboration & Delivery: Work with Product Owner, Developers, Quality Engineers and UX Designers to deliver the Virtual Companion. Contribute to sprint planning, code reviews and documentation.
AI/ML Literacy: A strong grasp of LLM fundamentals, including tokens, temperature, top-p, and context windows.
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Provide effort estimation, development planning, testing (sandbox/UAT), deployment, and post‑deployment support.
Troubleshoot production issues quickly with strong debugging/log analysis skills; drive root‑cause resolution and preventive fixes.
Work closely with internal stakeholders (Finance/Operations/IT) to validate requirements, conduct UAT, and ensure delivered changes address business needs.
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Participates in and contributes to the development of technical/business approaches and/or the recommendation of current system enhancements.
Understand the underlying technologies and applications utilized within specified area of responsibility to direct how to design, develop, test, and implement priority technology requirements.
Assist in Designing and implementing the organization’s Campaign/Marketing Platform operational procedures.
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If you have strong project delivery experience, excellent stakeholder management skills, and enjoy leading cross-functional teams, we'd love to hear from you.
Key Responsibilities
Manage end-to-end IT implementation projects from initiation through deployment and post-production support.
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