OS Deployment & Configuration:Core proficiency in installing, updating, and managingWindows (7, 10, 11) environments, with basic familiarity with Linux or macOS.
Software Troubleshooting: Installing and configuring productivity tools (e.g., Microsoft 365, internal database applications) and repairing corrupted software paths or drivers.
Endpoint Security: Basic implementation of cybersecurity hygiene, including virus/malware removal, firewall configuration, and applying security patches.
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IT Support
System Administration
IT Project Management
Technical Support
Software Installation
Hardware Troubleshooting
Database Management
Network Administration
Customer Service
Technical Support
Helpdesk Management
Medical Device Support
Problem-Solving
Communication Skills
Troubleshooting
Customer Relationship Management
Electronics
Electrical Knowledge