Individuals who are completing or have recently completed a Bachelor's degree in Software Development, Computer Science, Computer Engineering or a related discipline.
Continuously improve the performance, stability, and scalability of the Messaging system under high-concurrency scenarios, reduce system access costs, and improve system reliability.
Develop a deep understanding of the business logic and merchant needs within e-commerce vertical domains, enabling Agents to accurately understand and execute highly specialized and complex business requirements, and truly solve real-world problems in merchant operations;
Collaborate and design solutions for challenging yet unique problems across hardware and software platforms, including servers, RAID, and various operating systems (Windows and Linux).
This role is ideal for a developer who enjoys end‑to‑end ownership: from writing clean, scalable code to seeing solutions deployed, used, and continuously improved. You will work closely with business and technical stakeholders, contribute to architectural discussions, and guide junior developers while remaining deeply involved in day‑to‑day development.
The ideal candidate will be technically sound, disciplined in planning and delivery, confident in engaging with users and handling light project coordination, and receptive to learning and adapting to new tools and technologies.
Leading engineer role for all global contact center applications; including - cloud providers, internal/external infrastructure, telephone providers, interaction recording, workforce management, reporting, session border controllers, and integrated equipment, devices, and infrastructure.
Use AI-assisted engineering tools and workflows, such as Claude Code, spec-driven development, reusable skills, and automated review/test loops, to accelerate delivery while preserving engineering quality.