Collaborate cross-functionally with Product, Operations, SRE, and Data teams to deliver reliable, high-availability services in multi-region deployments.
Collaborate and design solutions for challenging yet unique problems across hardware and software platforms, including servers, RAID, and various operating systems (Windows and Linux).
Candidates should possess familiarity with Back-End Web Development concepts, particularly for interfacing PLC systems with databases, APIs, dashboards, or industrial IoT platforms.
Lead and assist in maintaining software documentation. The documentation includes test plan, test procedures, test report, maintenance manual, and user manual.
Create the unified platform where users discover, evaluate, access, and manage available services, tools, and applications from a single interface – web-based, CLIs, or even MCPs
You will work on complex systems involving servo motion, gantry systems, multi-axis synchronization, robotics integration, and industrial PC-based control systems.
Leading engineer role for all global contact center applications; including - cloud providers, internal/external infrastructure, telephone providers, interaction recording, workforce management, reporting, session border controllers, and integrated equipment, devices, and infrastructure.