Perform platform bring-up and validation across multiple environments (ASIC / FPGA / QEMU), covering both BMC (Linux-based) and SMC (RTOS-based) systems.
Collaborate with ODM/OEM and cloud customers for feature enablement, issue analysis, and technical support, including remote and on-site support when required.
Develop reference solutions and prototypes integrating BMC SoC and MCU, enabling advanced platform management and recovery features....
Prototype and Experiment: Participate in rapid prototyping, testing, and iterating on new ideas based on feedback.
AI Model Integration: Implement and fine-tune machine learning models for real-world applications, ensuring they are optimised for performance and scalability.
Code Review & Best Practices: Engage in code reviews, follow best practices for coding standards, and contribute to improving development processes....
Build integrations with external systems using REST APIs, SOAP services, and other middleware.
Monitor platform performance and proactively identify areas for improvement.
Support end-users by providing training, documentation, and troubleshooting while serving as the primary representative for project-specific customer technical inquiries....
Lead discussions with automation in mind with an underpinning focused on enhancing both customer experiences & productivity enabling all outcomes to be measured.
Ability to comprehend and implement best practices for contact centers, analyze routine production problems and direct and implement corrective changes to reduce failures and improve redundancy and recovery.
Design, document and develop DFO flows and integration....
- Design, develop, and implement robust and scalable backend solutions using Node.js.- Write clean, maintainable, and efficient code.- Collaborate with front-end developers to integrate user-facing elements with server-side logic.- Implement Unit test to ensure the quality and reliability of the codebase.- Optimize application performance and scalability.- Participate in code reviews and provide constructive feedback to team members.- Stay up-to-date with emerging technologies and best practices in backend development.- Mentor junior developers and contribute to their growth and development.
Budget Planning - support coordination of inputs from multiple stakeholders and ensure alignment between forecasted demand and available funding budget;
Support senior managers with the annual GPC Engineering budget exercise;
Support the development and continuous improvement of the forecasting tool, including roll out, training, user support and collation of feedback;...