Customer Support
Troubleshooting
Technical Assistance
Problem Solving
Communication Skills
Active Listening
Time Management
Patience
Ticketing Systems
Remote Support
Customer Service
Sales
Content Creation
Social Media Marketing
+12
Posted
a month ago
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Customer Support
Troubleshooting
Technical Assistance
Problem Solving
Communication Skills
Active Listening
Time Management
Patience
Ticketing Systems
Remote Support
Customer Service
Sales
Content Creation
Social Media Marketing
Reporting support: Help prepare campaign performance reports and post campaign wrap ups, pulling together data and insights for clients and internal review.
Team collaboration: Support a positive, organised team environment, sharing updates proactively and stepping in whenever the team needs an extra hand.
Client relationships and account growth: Maintain strong day to day relationships with clients, understanding their needs and ensuring a smooth experience across campaigns. Look for opportunities to upsell current clients and grow the account over time.
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Client relationships and account growth: Cultivate strong, long-term relationships with clients and business partners. Identify opportunities to deepen existing accounts and expand the scope of engagement over time.
Market intelligence: Stay well-informed on market trends, competitor movements, and developments in the influencer and social media space. Translate insights into strategies that keep empwr competitive and well-positioned.
Cross-functional collaboration: Work closely with internal teams to surface revenue opportunities, including production projects and PR activations for in-house talents. Ensure strong alignment between what is sold and what is delivered.
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