(c) Monitors customer support for technical solutions implemented and alerts the field sales to potential customer satisfaction threats or competitor activity
(d) Creates documentations and technical knowledge transfer to customers
(e) Provides expert advice on technical proof-of-concepts evaluation
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Handle staffing issue by providing guidance and counselling, and coordinate the resolution of specific policy-related and procedural problems and inquiries.
To develop and implement HR strategy and action plan to improve operation productivity and support organizational growth
Responsible for the day-to-day administrative duties of the Company to ensure the smooth running of operations, including processing staff claims and verifying staff attendance records to ensure accuracy.
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Responsible to update training syllabus and materials in align with constantly changing technology environment
Organise, plan, execute and improve training program
Actively store visitation to conduct on-job-training and ensure exceptional IT knowledge, selling and customer service skills in retail sales teams
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Manage the logistics schedule, coordinate deliveries, and work closely with the administrative team to ensure the correct items are prepared for delivery;
Contribute to the safety, cleanliness, and security of the warehouse. This includes ensuring proper storage and organization of goods and maintaining a clean and safe workspace;
Maintain accurate records of stock transactions and assist in record-keeping tasks related to stock management;
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