• Obtain and provide freight quotations and shipping schedules to internal stakeholders.
• Communicate proactively with customers regarding delivery schedules, shipment status, and shipping documentation.
• Ensure compliance with trade regulations by preparing and submitting applications for Certificates of Origin (COO) through the Singapore Chambers of Commerce and relevant authorities. Coordinate with internal departments to ensure all documentation is complete and submitted on time.
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Liaise closely with customers and operations team on order fulfillment, inventory & shipment related activities
Working closely with operations team to provide information/ feedbacks to customers on operational issues and co-ordinate with customers to resolve all issues
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Prepare and complete the required items for delivery or pickup according to schedule, including the packing, wrapping, labelling, shipping and delivering.
Update customer orders into system.
Perform quality controls on all outgoing orders.
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Liaise with the truckers to collect and truck empty containers from depot to customer premise for stuffing, and to launch the laden container to port thereafter.
Prepare Permits and other relevant Applications/Declaration.
Prepare Letter of Credit & final shipping documents
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