Organize and oversee work activities in logistics platforms and warehouses to ensure compliance with quality standards and timely shipments
Job Summary
Implement logistics strategies to optimize material flow from packaging to shipment. Coordinate seamlessly with logistics teams, production units, suppliers, and transport providers to ensure timely deliveries and uphold logistics quality standards.
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Work closely with the Regional Sales Managers to solve problems and find solutions to meet the customers requests in a timely manner.
Support the Sales team by fielding customer requests, working with the necessary departments to address customers' concerns and maximize customer satisfaction.
Assist the sales team by following up with quotes, ensuring the pricing are set up, processing orders, and managing customer accounts to ensure a seamless sale process.
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We are hiring the Customer Account Specialist located in our Singapore office and reporting to the Senior Worldwide Customer Service Manager. This position will require a highly motivated, energetic, and resourceful person who has the willingness to learn. The role involves assisting the sales team by managing customer inquiries, providing information, and ensuring smooth sales operations.
Performance Monitoring: Establish and maintain logistics and production KPI reports, leading and supporting regular performance review meetings to drive continuous improvement.
Risk & Contingency Planning: Proactively identify potential supply chain risks (e.g., material delays, transport disruptions) and develop mitigation plans to handle emergencies effectively.
Customs & Compliance: Handle all customs inbound & outbound monthly reporting and ensure adherence to all relevant regulations.
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Deliver CKD parts to assembly lines according to the Assembly GOK plan and production schedule.
Maintain cleanliness and safety of the logistics area in compliance with 55 standards, environmental requirements, and safety regulations on a daily basis.
Perform any other duties as assigned by Management from time to time.
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Deliver CKD parts to assembly lines according to the Assembly GOK plan and production schedule.
Maintain cleanliness and safety of the logistics area in compliance with 55 standards, environmental requirements, and safety regulations on a daily basis.
Perform any other duties as assigned by Management from time to time.
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