Process refund requests in accordance with company policies.
Provide timely updates to HQ, ensuring customer concerns are addressed promptly.
Handle customer queries via email, website chat, and phone from various countries such as Malaysia, Taiwan, Hong Kong, Australia and United Kingdom.
...
Process refund requests in accordance with company policies.
Provide timely updates to HQ, ensuring customer concerns are addressed promptly.
Handle customer queries via email, website chat, and phone from various countries such as Malaysia, Taiwan, Hong Kong, Australia and United Kingdom.
...
Convert suitable clients or business contacts into distributors, and continue following up on cooperation progress and future development.
Explore new market opportunities, maintain relationships with clients and business partners, and collect first-hand market feedback to support business expansion strategies.
Work closely with internal processes by maintaining records, tracking progress, and updating related business information.
...