Process various Certificates of Origin and FTA preferential tariff applications (Form D, Form E, Form AK, etc.) to secure tariff benefits for clients.
Review and prepare import/export documentation, including Commercial Invoices, Packing Lists, Bills of Lading, and K1/K2 forms.
Maintain good communication with the Royal Malaysian Customs Department (Kastam Diraja Malaysia) regarding inspections, valuation, and commodity classification.
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Maintain accurate inventory records and manage stock levels within the ERP system, conducting regular cycle counts and physical inventories to ensure data integrity.
Utilize ERP system functionalities for order processing, inventory management, and shipment tracking, generating reports on shipping performance, costs, and inventory status.
Collaborate with internal departments, including production, sales, and procurement, to ensure smooth coordination of inbound and outbound logistics and to resolve any shipping-related issues.
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To liaise with Finance Department to ensure credit / debit note are issued and provide sales report to Finance Department.
Liaise with freight forwarder or Shipping Company for best quote and shipping schedule.
Responsible for order processing from the issuance of proforma invoices, follow up with the Planning Department for cargo completion until payment is collected.
...
Logistics Management
Port Operations
Supply Chain Management
Warehouse Management
Customs Clearance
Operational Planning
Inventory Control
Team Collaboration
Data Analysis
Problem-solving
Act as the primary act of contact for new potential clients and managing inquiries, coordinating visits and facilitating discussions to explore business opportunities.
Assist in promotional initiatives through exhibitions, conferences, advertising campaigns and trade missions to enhance visibility and attract new business.
Organize and coordinate port visits for clients and stakeholders, ensuring compliance with all safety and security protocols.
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Handle shipment delays, cargo damage, or customs issues, provide solutions and alternatives to minimize disruption, and provide internal updates on shipment status and issues to relevant stakeholders
Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Coordinate end-to-end shipment process (export/import/transshipment), ensure compliance with customs regulations and documentation requirements, monitor shipment movement and ensure timely delivery, and coordinate with warehouse and transport teams for cargo handling.
...
Handle shipment delays, cargo damage, or customs issues, provide solutions and alternatives to minimize disruption, and provide internal updates on shipment status and issues to relevant stakeholders
Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Coordinate end-to-end shipment process (export/import/transshipment), ensure compliance with customs regulations and documentation requirements, monitor shipment movement and ensure timely delivery, and coordinate with warehouse and transport teams for cargo handling.
...
To liaise with Finance Department to ensure credit / debit note are issued and provide sales report to Finance Department.
Liaise with freight forwarder or Shipping Company for best quote and shipping schedule.
Responsible for order processing from the issuance of proforma invoices, follow up with the Planning Department for cargo completion until payment is collected.
...
Logistics Management
Port Operations
Supply Chain Management
Warehouse Management
Customs Clearance
Operational Planning
Inventory Control
Team Collaboration
Data Analysis
Problem-solving
Logistics Management
Port Operations
Supply Chain Management
Warehouse Management
Customs Clearance
Operational Planning
Inventory Control
Team Collaboration
Data Analysis
Problem-solving
Logistics Management
Port Operations
Supply Chain Management
Warehouse Management
Customs Clearance
Operational Planning
Inventory Control
Team Collaboration
Data Analysis
Problem-solving
Logistics Management
Port Operations
Supply Chain Management
Warehouse Management
Customs Clearance
Operational Planning
Inventory Control
Team Collaboration
Data Analysis
Problem-solving
Logistics Management
Port Operations
Supply Chain Management
Warehouse Management
Customs Clearance
Operational Planning
Inventory Control
Team Collaboration
Data Analysis
Problem-solving