Collaborate and liaise with department stakeholders in implementing processes to improve operational efficiency or streamline processes and resolve policy related issues.
Identify opportunities for service improvements and develop strategies to enhance customer satisfaction and retention.
Identifying areas for improvement and implementing process enhancements.
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Managing assigned projects, campaigns, and handling the creative development, execution and production of the creative work (i.e. photoshoot, video shoot, event activation, etc), where required
Keep abreast of new digital trends, industry innovation through self-managed research and learning
Taking on ad hoc tasks and projects in assistance to the Client Servicing team
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Target Achievement: Consistently working toward and meeting predefined sales quotas (weekly, monthly, or annual).
Reporting & CRM Management: Using Customer Relationship Management (CRM) tools (or as per company’s tools) to track leads, document sales activities, and provide accurate performance forecasts to management.
Diploma or Bachelor's Degree in Business Administration, Marketing, Sales, Human Resources, Information Technology, or any related field.
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Responsible for clients' project implementation on HR systems and payroll systems across APAC countries.
As the main contact point for clients, proactively collaborate with clients to understand user requirements.
Work closely with developers and QA on system configuration, testing, and validation activities to ensure successful implementation and delivery of system solutions.
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Oversee the end-to-end loan administration and servicing of syndicated loans, bilateral loans, SPV financing structures, bonds and assets management transactions.
Ensure timely and accurate processing of loan life cycle events such as disbursements, refinancing transactions, repayments, rollovers, rate fixing, amendment and restructuring, facility transfer and settlements.
Ensure accurate recording and maintenance of trade positions, cashflow projections and operational data across internal systems.
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