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300+ Service Manager Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 379 jobs results for
"service manager"
in Kuala Lumpur
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Manage Alert
Undisclosed
KL City
- Developing a high-performing service team by leading, coaching, and developing field service engineers, service coordinators, and support teams while strengthening workforce planning, capability development, and succession planning.
- Driving business and operational performance by managing service performance measures, supporting forecasting and budgeting, controlling operational costs, and partnering with sales teams to identify renewals, upgrades, modernization projects, and growth opportunities.
- Improving service delivery through partners and digital tools by managing subcontractors, monitoring partner performance, promoting digital service platforms, and using data and analytics to improve productivity, service quality, and customer experience. ...
Posted
13 days ago
Undisclosed
KL City
- Empower new partnerships: Set up new accounts, assist with onboarding, and ensure each transition feels effortless.
- Champion continuous improvement: Spot opportunities to streamline processes, resolve issues proactively, and share insights with Sales and Account Management teams.
- Collaborate with excellence: Work closely with both onshore and offshore teams, supporting colleagues and contributing to a positive, high‑performing culture ...
Posted
13 days ago
Undisclosed
KL City
- English: Speak/Read/Write
- Securities Services & Custody product
- Market & Regulatory knowledge (Securities Services) ...
Posted
8 days ago
Undisclosed
KL City
- Thorough understanding of clients and ability to deliver in challenging situations
- Build strong relationship and trust with local BAM clients
- Anticipate and embrace change to retain and build a competitive edge ...
Posted
8 days ago
Undisclosed
KL City
- Conduct regular inspections on food quality, freshness, storage, and portion control.
- Monitor kitchen inventory, control food costs, and minimize waste.
- Train, motivate, and guide kitchen team members to achieve performance and career growth. ...
Posted
20 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience. ...
Posted
12 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience. ...
Posted
13 days ago
Undisclosed
KL City
- Direct staff responsibilities as per current Organization Chart in Cash Client Services.
- Manage teams in building a stronger relationship with our clients and customers.
- Manage initiatives to innovate and digitize their processes as well as intensifying collaboration across the network. ...
Posted
22 days ago
Undisclosed
KL City
- Developing a high-performing service team by leading, coaching, and developing field service engineers, service coordinators, and support teams while strengthening workforce planning, capability development, and succession planning.
- Driving business and operational performance by managing service performance measures, supporting forecasting and budgeting, controlling operational costs, and partnering with sales teams to identify renewals, upgrades, modernization projects, and growth opportunities.
- Improving service delivery through partners and digital tools by managing subcontractors, monitoring partner performance, promoting digital service platforms, and using data and analytics to improve productivity, service quality, and customer experience. ...
Posted
22 days ago
China Telecom Asia Pacific
Undisclosed
KL City
- The role oversees service assurance, SLA management, incident handling, operational coordination, customer management, and continuous improvement across data communication, ICT infrastructure, cloud, and data center environments. The Service Manager acts as the primary operational interface between customers, internal technical teams, vendors, carriers, and data center operators to ensure stable, reliable, and high-quality service delivery.
- Service Delivery & Operations
- Manage operational performance and delivery of: IPLC / IEPL, MPLS VPN, DIA / Internet services, SD-WAN, Ethernet Private Line, Cloud connectivity, ICT managed services, IDC colocation services; ...
Posted
7 days ago
Undisclosed
KL City
- Maintain high standards of customer service, hospitality, and guest satisfaction in accordance with company standards.
- Handle guest feedback, concerns, and complaints promptly, professionally, and diplomatically, ensuring effective resolution.
- Monitor service delivery and restaurant operations to ensure consistency, quality, and adherence to established procedures. ...
Posted
20 days ago
Undisclosed
KL City
- Ensure consistent quality of food, beverage, service delivery, and outlet cleanliness
- Handle guest feedback and complaints professionally to enhance guest satisfaction
- Coordinate closely with Culinary, Stewarding, Sales & Events, and other hotel departments ...
Posted
20 days ago
Undisclosed
KL City
- Lead, train, and support operational staff. Oversee team scheduling, performance appraisals, on-the-job coaching, and logistics such as transportation or accommodation arrangements where applicable.
- Perform regular site inspections to verify work quality and rectify any service gaps. Enforce Environmental, Health, and Safety (EHS) protocols to ensure a compliant and secure working environment.
- Support operational budget planning, track expenditure, and oversee site equipment, supplies, and materials to prevent shortages and optimize usage. ...
Posted
13 days ago
Undisclosed
KL City
- Support the achievement of revenue and profit targets.
- Implement business strategies to meet targets and reduce costs.
- Execute marketing and promotional strategies to drive aftersales revenue. ...
Posted
19 days ago
Undisclosed
KL City
- Conduct inspections of the lobby, public areas, and heart-of-house to ensure cleanliness, readiness, and brand standards are maintained.
- Ensure the accuracy and completion of daily reports such as Rate Variance, High Balance, and No-Show reports, and authorize rebates or paid-outs within assigned limits.
- Oversee the Night Audit process, room discrepancies, and ensure proper handover between shifts. ...
Posted
8 days ago
Undisclosed
KL City
- Analyze client needs and market trends, and provide actionable insights and recommendations to clients and relevant internal teams.
- Handle urgent client incidents, payment issues, service disruptions, and operational escalations, coordinating with relevant departments to resolve issues efficiently and minimize business impact.
- Work closely with Business Development, Product, Technology, Finance, and Operations teams to ensure smooth project implementation and seamless client service delivery. ...
Posted
20 days ago
Undisclosed
KL City
- Monitor service quality, analyze customer feedback and implement initiatives to drive customer service improvements.
- Ensure high quality data input in customer records, sales documents, and reporting including but not limited to account opening, transaction processing and other banking services.
- Optimise branch workflows to improve productivity and reduce errors. ...
Posted
6 days ago
Undisclosed
KL City
- TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.
- The Senior Client Service Manager (Senior CSM) is responsible for overseeing and managing the global delivery of TMF’s service portfolio. This role includes the management of complex global client contracts, ensuring high-quality operations across multiple regions and technological platforms.
Posted
22 days ago
Undisclosed
KL City
- Serve as the internal advocate for the client by collaborating with BAMs, Operations, Technology, and other key stakeholders to promptly resolve client issues with minimal or no escalation and proactively identify opportunities to enhance overall client service.
- Foster long lasting relationships and rapport with premier clients at the transactional / operational level.
- Works with the BAM team to manage existing/strategic clients to maximize client satisfaction and long term contribution to the bottom-line Champion client incident management by ensuring timely rectification and escalation where required. Ensure root cause analysis is completed and preventative measures are implemented effectively. Service level reviews conducted in a planned manner with appropriate engagement from internal stakeholders (i.e. key BAM and/or SSO participation if needed) ...
Posted
22 days ago
Undisclosed
KL City
- Developing a high-performing service team by leading, coaching, and developing field service engineers, service coordinators, and support teams while strengthening workforce planning, capability development, and succession planning.
- Driving business and operational performance by managing service performance measures, supporting forecasting and budgeting, controlling operational costs, and partnering with sales teams to identify renewals, upgrades, modernization projects, and growth opportunities.
- Improving service delivery through partners and digital tools by managing subcontractors, monitoring partner performance, promoting digital service platforms, and using data and analytics to improve productivity, service quality, and customer experience. ...
Posted
a month ago
Undisclosed
KL City
- Conduct inspections of the lobby, public areas, and heart-of-house to ensure cleanliness, readiness, and brand standards are maintained.
- Ensure the accuracy and completion of daily reports such as Rate Variance, High Balance, and No-Show reports, and authorize rebates or paid-outs within assigned limits.
- Oversee the Night Audit process, room discrepancies, and ensure proper handover between shifts. ...
Posted
20 days ago
MYR16,000 - MYR19,000 Per Month
KL City
- Open for : Local/PR
- Act as the L3 escalation point for missed/delayed alerts, investigations, reports, and SLA breaches.
- Act as an L2 escalation point for gaps in analysis, threat assessment, and customer notification. ...
Posted
a month ago
Undisclosed
KL City
- Obtain guest feedback and address complaints promptly and professionally to ensure customer satisfaction.
- Coordinate and communicate effectively with internal departments to support successful event execution.
- Ensure all event details and function requirements are accurately communicated to the banquet team. ...
Posted
a month ago
MYR20,000 - MYR20,000 Per Month
KL City
- Resource Optimization: Allocate capacity dynamically across features, bug remediation, and technical debt reduction based on sprint burn rates and business priorities.
- Architectural Modernization: Hands-on leadership experience in decoupling legacy monolithic applications into microservices, with demonstrable success in capturing and preserving functional and business logic during code migration.
- Stakeholder Translation: Ability to translate deep technical metrics, modernization risks, and engineering health into clear, non-technical business language for executive leadership.
Posted
5 days ago
MYR15,000 - MYR18,000 Per Month
KL City
- Bottleneck Analysis: Proactively identify systemic delivery roadblocks, code delivery bottlenecks, and dependency conflicts across squads to maintain a high, predictable delivery cadence.
- Test Automation & Execution Gates: Establish and enforce mandatory testing thresholds for release readiness, including strict Code Coverage targets (Unit Tests via SonarQube/JaCoCo) and target System Integration Testing (SIT) passing rates.
- Clean Code Framework: Drive adherence to clean coding principles (SOLID, DRY), automated static code analysis, vulnerability scanning, and peer review standards to minimize technical debt and production defect leakage. ...
Posted
6 days ago
Undisclosed
KL City
- productivity across General Insurance platforms. This role requires an experienced leader capable of
- orchestrating a delivery organization of 50–100 developers across at least 4 parallel delivery teams,
- enforcing strict architectural compliance, and leading complex monolith-to-microservices migrations without compromising business logic integrity. ...
Posted
7 days ago
Beijing Foreign Enterprise Management Consultants Co.,Ltd.
Undisclosed
KL City
- Lead and deeply participate in major service-related sales projects, output service solutions and quotations
- Collaborate with the other relevant teams to drive expansion of service products and improve the relevant teams’ capability.
- Implement channel sale strategy and enable channel to expand service products sales. ...
Posted
20 days ago
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