300+ Service Manager Jobs in Kuala Lumpur - September 2026 - High Salaries

Showing 371 jobs results for "service manager" in Kuala Lumpur
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KL City

  • - Ensure adequate staffing and 24/7 coverage across global teams.
  • - Monitor workload, queues, backlogs, and escalations.
  • - Resolve operational issues and maintain service continuity during peak periods or incidents. ...
Posted
2 days ago

KL City

  • Assist in calling up customers for service / sales interactions;
  • Carry out Branch RCSA through sample checking and effective rectification as applicable;
  • Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
2 days ago

KL City

  • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
  • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. ...
Posted
3 days ago

KL City

  • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
  • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. ...
Posted
4 days ago

KL City

  • Managing field service and project execution by ensuring safe delivery of maintenance, commissioning, retrofit, troubleshooting, modernization, workforce planning, site mobilization, and project outcomes across multiple customer locations.
  • Growing the service business by leading service sales, expanding service contracts, developing lifecycle and modernization opportunities, strengthening customer relationships, and identifying new market opportunities.
  • Building a high-performing service organization by leading managers, engineers, field service teams, sales teams, partners, and vendors while driving profitability, capability development, succession planning, and operational productivity. ...
Posted
7 days ago

KL City

  • Develop training modules and SOPs for call center agents specific to Meet & Greet offerings and protocols.
  • Work with key service partners and internal operations teams to streamline processes and improve guest experience.
  • Support and drive initiatives to streamline processes, reduce costs, and enhance productivity across ALLWAYS locations. ...
Posted
10 days ago

KL City

  • Assist in calling up customers for service / sales interactions;
  • Carry out Branch RCSA through sample checking and effective rectification as applicable;
  • Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
12 days ago

KL City

  • Analyse customer insights and drive service improvements.
  • Handle escalated customer issues and service recovery.
  • Collaborate with internal teams to improve processes and customer journeys. ...
Posted
13 days ago

KL City

  • Managing field service and project execution by ensuring safe delivery of maintenance, commissioning, retrofit, troubleshooting, modernization, workforce planning, site mobilization, and project outcomes across multiple customer locations.
  • Growing the service business by leading service sales, expanding service contracts, developing lifecycle and modernization opportunities, strengthening customer relationships, and identifying new market opportunities.
  • Building a high-performing service organization by leading managers, engineers, field service teams, sales teams, partners, and vendors while driving profitability, capability development, succession planning, and operational productivity. ...
Posted
14 days ago

KL City

  • With a team of over 2,000 professionals worldwide, we have deep industry insights and localization implementation capabilities to ensure efficient business progress while complying with local regulations. Hytech always focuses on mid- and back-end solutions, without involving any front-end or transaction-related businesses, continuously helping customers achieve secure, compliant, and sustainable digital transformation.
  • Ideal Candidate:
  • We are looking for a highly skilled professional with strong experience in complaints management, particularly in trading-related matters. The ideal candidate will have a deep understanding of complaint handling processes, be able to develop and refine SOPs, FAQs, and training frameworks, and effectively communicate across departments. Strong leadership, compliance awareness, and problem-solving abilities are essential for success in this role. ...
Posted
14 days ago

KL City

  • Prepare weekly and monthly performance reports.
  • Attend and participate in monthly MCM meetings.
  • Identify, evaluate, and support the setup and training of new SMCs. ...
Posted
20 days ago

KL City

  • Identify, prioritize and sponsor initiatives to optimize service delivery, reduce costs, increase efficiency and raise customer satisfaction across OS&S
  • Use KPI analysis, customer feedback and benchmarking to drive targeted improvement programs and measure benefit realization
  • Partner closely with OS&S service delivery teams, business units and regional stakeholders to align service performance with Omya business objectives and customer needs ...
Posted
20 days ago
WFH

KL City

Posted
21 days ago

KL City

  • Lead the Customer Support and Customer Success teams and build the operating model for Courtsite’s next stage of growth.
  • Create scalable processes, SLAs, playbooks, workflows and automation.
  • Design service scope and support models that optimise cost-to-serve while maintaining a great customer experience. ...
Posted
22 days ago

KL City

  • Handle escalations from clients on breakdowns or service quality issues
  • Review job sheets, service reports, and spare parts usage submitted by technician
  • Oversee project execution for HVAC/ACMV installation and retrofit works, from award through handover ...
Posted
23 days ago

KL City

  • Monitor financial targets, including revenue, costs, and profit margins, and take corrective action as needed to ensure that targets are met.
  • Supervise staff, including hiring, training, and performance management, ensuring that all staff adhere to established policies and procedures.
  • Develop and implement marketing strategies to promote the restaurant and bar, including social media and other promotional activities. ...
Posted
23 days ago

KL City

  • Assist in calling up customers for service / sales interactions;
  • Carry out Branch RCSA through sample checking and effective rectification as applicable;
  • Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
23 days ago

KL City

  • Managing field service and project execution by ensuring safe delivery of maintenance, commissioning, retrofit, troubleshooting, modernization, workforce planning, site mobilization, and project outcomes across multiple customer locations.
  • Growing the service business by leading service sales, expanding service contracts, developing lifecycle and modernization opportunities, strengthening customer relationships, and identifying new market opportunities.
  • Building a high-performing service organization by leading managers, engineers, field service teams, sales teams, partners, and vendors while driving profitability, capability development, succession planning, and operational productivity. ...
Posted
23 days ago

KL City

  • Negotiate with subcontractors and suppliers on pricing and delivery.
  • Manage day-to-day dispatch of technicians for servicing, preventive maintenance, and breakdown/call out jobs.
  • Plan and maintain the daily/weekly technician schedule, balancing manpower against job load and urgency. ...
Posted
23 days ago

KL City

  • Managing field service and project execution by ensuring safe delivery of maintenance, commissioning, retrofit, troubleshooting, modernization, workforce planning, site mobilization, and project outcomes across multiple customer locations.
  • Growing the service business by leading service sales, expanding service contracts, developing lifecycle and modernization opportunities, strengthening customer relationships, and identifying new market opportunities.
  • Building a high-performing service organization by leading managers, engineers, field service teams, sales teams, partners, and vendors while driving profitability, capability development, succession planning, and operational productivity. ...
Posted
a month ago

KL City

  • Monitor customer service and maintain high service standards.
  • Ensure food quality, presentation, cleanliness, and hygiene are consistently maintained.
  • Assist in managing staff attendance, shift arrangements, and manpower allocation. ...
Posted
23 days ago

KL City

  • Communication: Having strong communication and interpersonal skills.
  • Ensuring customer satisfaction: Actively seeking feedback from staff and guests.
  • Preparing shift schedules: Creating and managing staff schedules to balance the needs of the restaurant with staff availability. ...
Posted
23 days ago

KL City

  • Opportunities for promotion
  • Day shift
  • Rotational shift ...
Posted
a month ago

KL City

  • Opportunities for promotion
  • Day shift
  • Rotational shift ...
Posted
a month ago

KL City

  • Excellent Customer Service skills with the ability to communicate clearly and professionally.
  • Prior experience in a service desk or help desk environment is preferred.
  • Understanding of data privacy and security practices; exposure to healthcare or HIPAA-compliant environments is an advantage. ...
Posted
6 days ago

BTS Land Capital Sdn Bhd

KL City

  • • Lead and manage supervisors, forecourt and shop staff, including rosters, leave planning,
  • performance appraisals and staff development.
  • • Manage daily cash reconciliation, operational records, fuel meter readings, banking ...
Posted
7 days ago

KL City

  • Develop, maintain, and grow relationships with key customers, convention organizers, conference service companies, travel agents, and Hilton Worldwide Sales Office (HWS).
  • Forecast event and banquet revenue, contribute to budgeting and business planning processes, and ensure achievement of departmental financial objectives.
  • Oversee the end-to-end event sales and planning process, ensuring timely preparation of Group Resume, Banquet Event Order, Pre-con meeting and client follow-up. ...
Posted
2 days ago

KL City

  • Proven track record of successfully planning and executing a variety of events, including corporate meetings, weddings, and social gatherings.
  • Good interpersonal, negotiation and time management skills as well as attention to detail, and computer proficiency are essential.
  • You will be responsible for assisting with the efficient running of the Events department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate and guest expectations. The Event Planning Manager is responsible for overseeing the planning and coordination of events, ensuring all operational requirements are executed to the highest standards, while building strong client relationships and delivering exceptional event experiences.
Posted
6 days ago

KL City

  • Client retention: Work in tandem with Client Executives, Client Service Management, Product and Operations to ensure high levels of client satisfaction and a reference-able client base with limited/zero attrition
  • A platform for sustainable growth from new or incremental business and cross sales in line with SSv commercial and risk parameters.
  • Managing relationships with Executive-level client contacts and other stakeholders ...
Posted
7 days ago