94 Service Leader Jobs in Wp Kuala Lumpur - October 2026

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Showing 94 jobs results for "service leader" in Wp Kuala Lumpur

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Customer Service Team Leader - Japanese Speaker Customer Service Team Leader - Japanese Speaker

Accenture Southeast Asia

Full Time

KL City

Review team and individual performance data, identify trends, and drive continuous improvement
Prepare and present daily/weekly/monthly performance reports
Create concise and impactful operational briefing decks for stakeholder meetings ...

Posted

a month ago

Managing Consultant (Project Leader), Services Business Development (Innovation) Managing Consultant (Project Leader), Services Business Development (Innovation)

Mastercard

Full Time

KL City

Drive client discussions, pitches, and proposals with a strong understanding of how solutions are implemented, without owning execution
Success will be measured by sales performance and overall contribution to the expansion of implementation-led and innovation-led projects within Mastercard Services
Support the commercialisation of innovation led and tech-implementation initiatives, including new payment technologies, digital platforms, and ecosystem integrations ...

Posted

a month ago

Team Lead, Customer Service (Senior Grade) Team Lead, Customer Service (Senior Grade)

TNG Digital

Full Time

KL City

Conduct daily briefings, one-to-one coaching, performance reviews, and structured improvement plans.
Own first-level operational escalations and ensure complex customer and complaint cases are routed appropriately.
Review quality findings, DSAT cases and operational errors; identify root causes and complete corrective actions. ...

Posted

5 days ago

Customer Service Team Lead - Complaints Customer Service Team Lead - Complaints

Hytech

Full Time

KL City

With a team of over 2,000 professionals worldwide, we have deep industry insights and localization implementation capabilities to ensure efficient business progress while complying with local regulations. Hytech always focuses on mid- and back-end solutions, without involving any front-end or transaction-related businesses, continuously helping customers achieve secure, compliant, and sustainable digital transformation.
Ideal Candidate:
We are looking for a highly skilled professional with strong experience in complaints management, particularly in trading-related matters. The ideal candidate will have a deep understanding of complaint handling processes, be able to develop and refine SOPs, FAQs, and training frameworks, and effectively communicate across departments. Strong leadership, compliance awareness, and problem-solving abilities are essential for success in this role. ...

Posted

8 days ago

Team Leader - Concierge, Hyatt Centric City Centre Kuala Lumpur Team Leader - Concierge, Hyatt Centric City Centre Kuala Lumpur

Hyatt Centric City Centre Kuala Lumpur

Full Time

KL City

Due to the Malaysian government work permit restrictions, we regret to inform that only Malaysian citizen or Permanent Resident of Malaysia will be considered.
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Concierge is responsible to contribute to the smooth and efficient running of the Concierge within the Rooms Division
Valid driving license - Class D (mandatory) ...

Posted

15 days ago

Team Leader - HRSSC Team Leader - HRSSC

FUJIFILM BI SSC

Full Time

KL City

Understand company business direction, work with leadership team to define and transform HRSSC HR Transaction Services into operating model that aligns with business direction.
Review, assess and manage HRSSC HR Transaction Services Team’s productivity to ensure team members’ productivity are optimized with the right work-life balance.
Develop / implement / standardize / enhance / streamline / harmonize HR transaction processes to achieve operational excellence. ...

Posted

8 days ago

[Hybrid] Team Lead, Corporate Secretarial [Hybrid] Team Lead, Corporate Secretarial

TMF Group

Full Time

KL City

Supervise and manage team members, while monitoring turnaround times and ensuring timely completion of tasks and statutory filings
Groom, coach, and train staff to enable them to perform their roles effectively and efficiently.
Identify team members’ strengths and weaknesses and work with them to develop competencies. ...

Posted

22 days ago

IT Service Desk Teamleader IT Service Desk Teamleader

K3 Advisory Group

Full Time

KL City

Contribute Malaysia hub data to the group-wide Halo ITSM reporting cycle.
Lead the creation of KB (knowledge base) articles to be published by Halo and used by AI.
Working with the Group IT Manager, author SOPs as required, publish and embed. ...

Posted

a month ago

IT Service Desk Teamleader IT Service Desk Teamleader

K3 Advisory Group

Full Time

KL City

Posted

a month ago

RETAIL SALES SUPERVISOR RETAIL SALES SUPERVISOR

GT Distribution Sdn. Bhd.

Full Time

KL City

Industry: Mobile Phone Retail
Employment: Full-Time
Gintech Mobile is looking for an experienced Retail Sales Supervisor to lead our outlet sales team and oversee daily store operations. ...

Posted

18 days ago