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100+ Service Executive Jobs in Petaling - September 2026 - High Salaries
Showing 148 jobs results for
"service executive"
in Petaling
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Manage Alert
Undisclosed
- Communicating with customers via email, telephone, and written correspondence in Japanese and English
- Providing timely updates and maintaining a high level of customer satisfaction
- Collaborating with cross-functional teams to resolve customer issues efficiently ...
Posted
12 days ago
Undisclosed
Petaling
- Prepare an updated sailing schedule on a daily basis aligned with Principal direction, DPS/LTS and terminal information
- Receive and process customer bookings with courtesy and promptly
- Manage daily booking acceptance based on availability and precision counting given by Principal in their daily BTL-Balance to Load updates ...
Posted
25 days ago
Undisclosed
Petaling
- Detail-oriented with strong organizational abilities
- Proficient in Microsoft Office applications
- Able to work in a fast-paced environment and manage multiple tasks ...
Posted
25 days ago
Undisclosed
- Continuously monitor and maintain optimal store health metrics, chat response rates, and SLA compliance across all assigned platforms.
- Attend comprehensive product training sessions to master brand knowledge and handle consumer inquiries with expertise.
- Assist in analyzing customer feedback to recommend improvements for chat response workflows and overall customer satisfaction. ...
Posted
4 days ago
Undisclosed
Petaling
- Maintain accurate customer, order, and transaction records, and prepare reports and data as required.
- Ensure all activities are carried out accurately and in compliance with company policies, SOPs, and service standards.
- Identify opportunities to improve customer service processes and service quality. ...
Posted
8 days ago
Undisclosed
Petaling
- Drive the timely resolution of customer issues and complaints.
- Oversee the logging and investigation of feedback, collaborating with relevant stakeholders and departments to implement sustainable solutions aligned with our Continuous Improvement philosophy, quality procedures, and ISO policies.
- Manage credit/debit note issuance and supporting debtor aging follow-ups. ...
Posted
a month ago
MYR3,500 - MYR4,500 Per Month
- Job Description:
- · Serve as primary point of contact for customers, addressing their specific requirements and resolving any issues related to shipments.
- · Proactively engage with key account clients to identify and maximize opportunities for ...
Posted
22 days ago
Undisclosed
- 5 working days per week
- 2 rotational rest days
- Rotational morning & night shifts ...
Posted
a month ago
Undisclosed
Petaling
- Create and maintain customer records in the system and maintain proper documentation.
- Monitor orders against available inventory and ensure smooth delivery processes.
- Liaise with the forwarder for export and import. ...
Posted
8 days ago
MYR1,800 - MYR2,800 Per Month
- Customer Service: 1 year (Preferred)
- Automotive: 1 year (Preferred)
- Job Description:a) Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership.b) Coordinate and record customer's appointment booking and plot the capacity planning to ensure smooth flow of operations in Service Department.c) Conduct Post Service Follow Up with customers to measure customer satisfaction for improvement activities.d) Handle customer's concern (Voice of Customer), analyze root cause and propose improvement activities.e) Ensure all customers' voice is promptly reported to the Management.f) Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through Customer Relation Management System.g) Ensure customer database is updated in timely manner and protected at all times through constant monitoring.h) To ensure compliance to customer data utilization by Dealer Management and Honda.i) Continuously strive to develop and maintain good rapport with customer towards achieving high customer satisfaction.j) Conduct invitation, record customer's appointment and coordinate parts ordering for Product Update (PUD).k) Perform any other duties as may be specified by the Company from time to time. ...
Posted
a month ago
MYR1,800 - MYR2,800 Per Month
- Customer Service: 1 year (Preferred)
- Automotive: 1 year (Preferred)
- Job Description:a) Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership.b) Coordinate and record customer's appointment booking and plot the capacity planning to ensure smooth flow of operations in Service Department.c) Conduct Post Service Follow Up with customers to measure customer satisfaction for improvement activities.d) Handle customer's concern (Voice of Customer), analyze root cause and propose improvement activities.e) Ensure all customers' voice is promptly reported to the Management.f) Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through Customer Relation Management System.g) Ensure customer database is updated in timely manner and protected at all times through constant monitoring.h) To ensure compliance to customer data utilization by Dealer Management and Honda.i) Continuously strive to develop and maintain good rapport with customer towards achieving high customer satisfaction.j) Conduct invitation, record customer's appointment and coordinate parts ordering for Product Update (PUD).k) Perform any other duties as may be specified by the Company from time to time. ...
Posted
a month ago
MYR4,000 - MYR6,000 Per Month
- Follow up on outstanding cases and ensure timely resolution.
- Maintain accurate records of customer interactions, service requests, and complaint logs.
- Liaise with the Sales, Warehouse, and QC & Technical teams regarding product issues and spare parts availability. ...
Posted
21 days ago
MYR2,300 - MYR3,300 Per Month
- Minimum SPM / O-Level or equivalent.
- Fresh graduates and candidates without prior experience are welcome to apply.
- Must love animals and be comfortable around cats and dogs. ...
Posted
22 days ago
Undisclosed
Petaling
- Deliver world-class service with patience, empathy, and enthusiasm.
- Proficient in Mandarin, English & Bahasa Malaysia (both spoken & written).
- Strong problem-solving skills and attention to detail. ...
Posted
a month ago
Undisclosed
- Resolve customer requests, queries, and complaints while maintaining strong distributor relationships.
- Monitor service performance against KPIs and SLAs, identifying opportunities to improve customer satisfaction.
- Prepare operational reports and analyse service trends to support business decisions. ...
Posted
7 days ago
Undisclosed
- Resolve customer requests, queries, and complaints promptly while maintaining strong distributor relationships.
- Monitor service performance against SLAs and identify opportunities to improve customer satisfaction and operational efficiency.
- Prepare operational reports and analyse customer service trends to support business decisions. ...
Posted
8 days ago
MYR2,500 - MYR4,000 Per Month
- Work with the sales team to identify opportunities for expanding service offerings.
- Ensure smooth execution of service projects as per Service Level Agreements (SLA).
- Liaise with internal teams to coordinate resources, track progress, and resolve client issues. ...
Posted
8 days ago
Oval Engineering Sdn Bhd
Undisclosed
Petaling
- Responsible to grow or maintain customer base and conduct customer visits on an assignment basis.
- Ad-hoc duties may be assigned by the Management from time to time.
- Prepare monthly Job Reports to Sales Manager and Principals. ...
Posted
12 days ago
KS IT Solutions Sdn Bhd
Undisclosed
Petaling
- Ensure accurate logging, tracking, and closure of customer tickets in accordance with SLA timelines
- Provide clear and professional updates to customers on service status, maintenance, and incidents
- Monitor customer accounts to ensure smooth service lifecycle processes (activation, suspension, termination) ...
Posted
8 days ago
Undisclosed
- Resolve customer requests, queries, and complaints while maintaining strong distributor relationships.
- Monitor service performance against KPIs and SLAs, identifying opportunities to improve customer satisfaction.
- Prepare operational reports and analyse service trends to support business decisions. ...
Posted
22 days ago
Undisclosed
- Resolve customer requests, queries, and complaints promptly while maintaining strong distributor relationships.
- Monitor service performance against SLAs and identify opportunities to improve customer satisfaction and operational efficiency.
- Prepare operational reports and analyse customer service trends to support business decisions. ...
Posted
22 days ago
Undisclosed
Petaling
- 具备客户服务意识，能够耐心及专业地处理客户咨询。
- 英语流利，会说华语者优先。
- 积极主动、有责任心，并愿意学习新技能。 ...
Posted
11 days ago
Sanovo Technology Asia Sdn Bhd
Undisclosed
Petaling
- Prepare accurate and competitive quotations for spare parts, field services, repairs, maintenance and other service activities.
- Review customer requirements, equipment information, historical transactions and technical details to ensure quotation accuracy.
- Work closely with service engineers and technical teams when technical clarification is required. ...
Posted
17 days ago
Undisclosed
- Ensure compliance with all legal and regulatory requirements related to the operations.
- Inform payroll & C&B on changes to employees’ record movements & resignation list.
- Practice standardized work methods to drive consistency and efficiency. ...
Posted
19 days ago
ACE EdVenture Education Group
Undisclosed
Petaling
- Follow up on applications, admissions and enrollment to ensure timely progression.
- Liaise with universities, colleges and other higher education institutions on applications, admissions and student enquiries.
- Maintain updated records of institutional contacts, programmes, admission requirements and key information. ...
Posted
12 days ago
Undisclosed
Petaling
- Follow up with customers regarding order updates, feedback, and post-purchase experiences
- Monitor and manage customer messages, comments, and reviews across Shopee, TikTok Shop, Lazada, and company website platforms
- Ensure excellent customer experience and maintain strong seller ratings and platform performance scores ...
Posted
12 days ago
Undisclosed
- Attend to customer enquiries for spare parts, service requirements, technical support and related service requests in a timely and professional manner.
- Understand customer requirements and coordinate internally to obtain the necessary technical and commercial information.
- Maintain clear and proactive communication with customers throughout the enquiry and order process. ...
Posted
21 days ago
Undisclosed
- Coordinate service-related contracts, tenders, and documentation in support of the technical service team, ensuring accuracy and adherence to process requirements
- Manage and maintain tender files and the eligible vendor list, ensuring readiness and compliance for tender submissions
- Administrative duties and coordination tasks as required ...
Posted
3 days ago
Undisclosed
- Customer Enquiry Management
- Attend to customer enquiries for spare parts, service requirements, technical support and related service requests in a timely and professional manner.
- Understand customer requirements and coordinate internally to obtain the necessary technical and commercial information. ...
Posted
21 days ago
MYR3,000 - MYR3,000 Per Month
- Organize or assist in organizing the working professional programme preview sessions in the aim of increasing enrolment.
- Drive sales and marketing activities in the aim of delivering target.
- Provide a positive and superior counselling experience professionally. ...
Posted
22 days ago
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