Vendor & Warranty Management: Technical ownership of vendor deliverables. validate that systems in warranty/maintenance phases meet rigorous performance specifications before handover.
Respond proactively to infrastructure alerts and client issues, lead deep-dive root cause analyses, and drive continuous improvement initiatives to enhance platform reliability.
Promote and sell the NCS aftermarket products, including Service Agreements, Repairs, Field Services and Upgrades as offered to all existing and new customers.
Design, build, and operate container platforms including Kubernetes (K8s) on cloud service providers such as AWS (EKS) and Azure (AKS), OpenShift Container Platform (OCP)