Analyze supply and demand dynamics, collaborating with internal teams, Head Office and agencies to coordinate effective equipment repositioning across locations.
Work closely with other HR partners including Talent Acquisition Specialists, Hiring managers, HR Relationship Managers, HR specialist teams, and employees to support and ensure alignment of HR transactional services.
4+ years owning customer success or support operations for a B2B SaaS or services organization, including ownership of health-score models and renewal forecasting
Assist with project management by developing timelines, tracking deliverables, following up with internal teams and ensuring projects remain on schedule.
Student Feedback and Issue Management: Coordinate student feedback initiatives, including Student Staff Consultative Committee meetings and student experience surveys. Support the management and resolution of student issues, complaints, appeals and misconduct cases in collaboration with relevant stakeholders.