KPIs Monitoring: To track daily/weekly any operational and sales indicators and flag trends or issues to management for corrective or preventive actions.
Key responsibilities To ensure smooth order processing, daily sales compilation and report preparation. Monitor & support sales team on monthly statements & collection, follow-up & data analysis. Assist to resolve internal & external complaints. Liaise and coordinate with finance on monthly statements, collection. Conduct market visits to assess product visibility, price competition, promotions & provide feedback. Monthly sales closing reports, presentation slides, or any other required by management.