Collaborate with the Creative Artworker to develop content. Contribute creative ideas and suggestions. Liaise professionally with internal teams, clients, healthcare professionals, and other stakeholders to obtain comprehensive briefs and responses
Understand customer business needs to create relevant content. Engage resources, using both formal and informal networks to achieve goals and work closely with Business Partners.Suggest improvements to service and responsiveness to business partners
Degree in medical sciences or a related field. 2-4 years of experience in a similar role. Native-level proficiency in written and spoken English; additional languages are an advantage
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Candidates should possess skills in communication and collaboration, working effectively with clinical and non-clinical teams to ensure accurate healthcare messaging.
Candidates should possess strong organizational and time-management skills, with the ability to handle multiple content projects and deadlines.
Relevant experience in social media management or content creation for healthcare, wellness, or service-based organizations is an advantage.
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Author and maintain structured content using Schema ST4 and component content management methodologies. Manage content reuse, topic-based authoring, metadata, and information architecture. Coordinate localization and translation workflows with internal and external providers.
Follow and maintain documentation templates, style guides, and content management best practices. Ensure all documentation complies with company standards, regulatory requirements, safety guidelines, and industry best practices.
Stay up to date with industry trends and technical documentation best practices. Identify opportunities to improve documentation processes through automation, content reuse, and digital transformation initiatives.
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Strengthen and grow Greenlam brand specifications in banking and franchise projects through proactive engagement and sustained relationships management, with key decision-makers and architects and ensuring continued inclusion in project standards
Track specification progress, success rates and manage follow-up activities to convert specifications into sales.
Maintain accurate records by entering visit details, sample information, and client data into Salesforce CRM.
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Drive proposal and tender quality - Author solution write-ups, bills of materials, and scopes of work that strengthen win rates, including submissions for regulated industries such as oil & gas.
Advise on IT and infrastructure integration - Guide client IT teams through deployment considerations including cloud vs. on-premise architecture, network and connectivity requirements, API integration, and dashboard/digital twin setup.
Build internal technical capability - Develop playbooks, FAQs, and training materials that raise the sales team's technical fluency and reduce dependency on ad hoc engineering support.
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Drive proposal and tender quality - Author solution write-ups, bills of materials, and scopes of work that strengthen win rates, including submissions for regulated industries such as oil & gas.
Advise on IT and infrastructure integration - Guide client IT teams through deployment considerations including cloud vs. on-premise architecture, network and connectivity requirements, API integration, and dashboard/digital twin setup.
Build internal technical capability - Develop playbooks, FAQs, and training materials that raise the sales team's technical fluency and reduce dependency on ad hoc engineering support.
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Mentor engineers through code reviews, pair programming, and documentation to raise team standards and reduce defects. Set coding conventions, run knowledge-sharing sessions, and help junior engineers take ownership of operational tasks.
Build a visible portfolio of production systems by driving deployments, monitoring, and structured postmortems that show operational thinking. Own service-level metrics, alerting, and incident follow-up, and present outcomes to product and client stakeholders.
Develop strong documentation and commissioning practices that position you for senior engineering responsibilities.
Ready to do meaningful technical work and see real results? Working with us at CSP CONNECT SDN BHD means joining a delivery-focused team that designs, installs and hands over commercial ICT infrastructure across Malaysia. We move from design to site execution quicklyn and we value clear documentation, dependable testing and practical fixes that keep client systems running.
As an ICT Project Engineer you will be the builder who turns plans into working systems. You will own technical coordination on site, commission network and server components, and produce the runbooks and test evidence operations need to take over. Your role balances hands-on troubleshooting, vendor coordination and structured delivery so projects complete on time and meet performance and security expectations.
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