Provide risk review and/or technical risk information gathered from risk surveys and/or risk analysis to Underwriters & Marketers for all assigned jobs via dedicated tool/system.
HR Policies & Compliance: Develop, implement, and improve HR policies, employee handbooks, SOPs, and procedures in compliance with Malaysian labour laws.
Support the delivery and continuous improvement of AI-driven features, including the AI chatbot, AI itinerary planning, and personalisation tools. Own day-to-day training and quality checks on AI tools, and work with platform vendors to resolve issues.
Influencer & Community Management: Build and maintain strong relationships with key influencers, thought leaders, and the brand’s community. Working closely with the Creative team, develop content strategies to engage, grow, and strengthen the brand’s presence and loyalty among target audiences.