Project Management: Track CRM project timelines, align IT, Marketing, Legal, and vendors, and create communication materials (user guides, infographics) for system updates.
Regional Projects: Plan and run regional projects (e.g. escalation process, country scorecard, lead-time improvement). Set the timeline, follow up with country teams, and report progress to management.
Process Mapping & Improvement: Map how our countries work today. Find gaps, manual steps and double work, and design simple standard processes, SOPs and templates.
Partner closely with hiring managers to understand role requirements and hiring priorities, and provide updates on candidate progress and market availability