- Respond to requests for technical assistance on system issue by telephone or electronically (email)
9 days
21 Senior Customer Service Specialist Jobs in Selangor - October 2026 - High Salaries
Showing 21 jobs results for
"senior customer service specialist"
in Selangor
- For escalated cases, monitor progress according to the process and follow through until the case is closed — take end-to-end ownership of every case, regardless of issue type.
10 days
- Process customer orders accurately, track shipments, and coordinate with internal teams to ensure timely delivery and installation.
15 days
- Use customer service systems, CRM systems, and other relevant internal tools.
25 days
- Maintain high standards of showroom presentation and product displays.
10 days
- Managing incoming calls and messages, responding promptly, and sending reminder calls or WhatsApp messages one or two days before appointments for confirmation.
Today
- Negotiate contracts and rates with external service providers, including shipping lines, agents, transporters, and warehouses.
9 days
- Identify and assess customer needs to ensure a high level of customer satisfaction.
24 days
- Handle after-sales support such as shipment tracking, returns and customer complaints
30+ days
23 days
Customer Service Specialist
- Drive timely resolution of order-related issues, ensuring minimal disruption to customer delivery schedules
1 day
Customer Service Specialist
- Approval on eNA system for new SKU number request.
5 days
中英文客服专员Customer Service Specialist
- Accurately document customer interactions and follow company procedures.
24 days
Customer Service Specialist
- Monitor outstanding contracts and forecasts, ensuring timely fulfillment and managing contract roll-overs or cancellations as needed.
30+ days
Customer Service Specialist
- Approval on eNA system for new SKU number request.
30+ days
Senior Customer Service Executive
- Candidates should possess good communication skills in English (and additional regional languages are an advantage), along with clear written and verbal reporting abilities.
23 days
Senior Customer Service Executive
- Perform customer verifications based on transaction and credit limits.
28 days
Senior CX QA - Governance Specialist (Projects)
- Plan and coordinate Customer Management initiatives, including customer segmentation, engagement approaches, and service recovery processes.
21 days
- Plan and coordinate Customer Management initiatives, including customer segmentation, engagement approaches, and service recovery processes.
21 days