Drive sales funnel accuracy and opportunity tracking through Salesforce (SFDC), ensuring timely follow-up and pipeline visibility.
Collaborate with internal teams (Sales, Marketing, Finance, Customer Service) to ensure seamless execution of sales programs and initiatives.
Implement channel programs to achieve annual operating plan (AOP) targets, including revenue growth, margin improvement, and market share expansion....
To ensure shipping instructions + documents are compliant; that deviations are quickly addressed.
To coordinate with all suppliers + internal stakeholders for shipment imports, arranging for KN services (trucking, customs clearance) where necessary.
To escalate issues as relevant, + to support the resolution of claims + disputes....
To review + ensure alignment of shipping instructions including clarifying any deviations/conflicts while taking country regulations, export compliance, rate + routing information into consideration.
To issue + accurately submit/issue all required documentation (issue BAL specimen, carrier OBL instructions, VGM and security filings, sales invoices) within 24 hours of departure.
To ensure departure confirmations (or deviations v. scheduled) are shared with CCLs....
• Drive continuous improvement initiatives across warehouse and logistics operations to enhance productivity, cost efficiency, accuracy, and delivery lead times, ensuring optimal order fulfilment and service levels.
• Oversee capacity planning, demand forecasting, and resource utilisation to support peak trading periods and long-term business growth.
• Ensure full compliance with local and international trade regulations, customs requirements, and company operational standards, while implementing robust risk mitigation and business continuity plans....
To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity....
Write social media copy, articles, website content, video scripts, campaign messaging, advertisements, email content, landing pages and supporting marketing materials.
Adapt one idea into different formats and platforms while keeping the core message clear and consistent.
Translate complex, technical or unfamiliar information into content that audiences can understand and engage with....