Perform basic configuration changes, troubleshooting, and initial incidence assessments before escalating to a backend support team according to pre-established procedures and runbook
Endpoint Management: Deploy and maintain endpoint management and security solutions, including software updates, configuration settings, and security policies for desktops, laptops, and mobile devices.
Communicate with Stakeholders: Effectively communicate security initiatives and plans to various stakeholders, ensuring successful implementation and achievement of business objectives.
Solution Advisory: Provide hands-on security architecture guidance to project delivery teams from project inception through post-implementation review.