Change Requests: Implement standard change requests (e.g., opening ports, modifying VLANs, updating address objects) for existing customers.
Patch Management: Manage and execute firmware upgrades and security patches for client firewalls, ensuring vulnerabilities are remediated in a timely manner.
RMA Processing: Assist in the hardware replacement process (RMA) with vendors like Fortinet or Cisco when equipment fails.
...
Change Requests: Implement standard change requests (e.g., opening ports, modifying VLANs, updating address objects) for existing customers.
Patch Management: Manage and execute firmware upgrades and security patches for client firewalls, ensuring vulnerabilities are remediated in a timely manner.
RMA Processing: Assist in the hardware replacement process (RMA) with vendors like Fortinet or Cisco when equipment fails.
...