The Sea Freight Operations Assistant supports the Freight Manager in handling import and export activities via ocean freight. This role focuses on documentation, shipment coordination, and client communication to ensure smooth operations.
To conduct daily + weekly stand-up meetings with your team to identify + resolve business issues.
To contribute as process owner to continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
To ensure compliance to financial + revenue care guidelines. • To undertake the responsibilities of the national/cluster dangerous goods coordinator.
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To ensure shipping instructions + documents are compliant; that deviations are quickly addressed.
To coordinate with all suppliers + internal stakeholders for shipment imports, arranging for KN services (trucking, customs clearance) where necessary.
To escalate issues as relevant, + to support the resolution of claims + disputes.
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Conduct market analysis to stay ahead of industry trends, competitors, and customer needs, leveraging insights to inform strategy and offering
Collaborate with cross-functional teams including marketing, product development, and customer service to ensure seamless execution of sales initiatives and customer satisfaction
Monitor sales performance metrics and provide regular reports to senior management, directly contributing to the business’s strategic decision
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The Production Office Assistant is responsible for posting production orders to the online ERP software and performing office documentation. Coordinate and expedite the posting of production data to the navision system within production department according to production schedule. Duties include reviewing production data versus production plan; conferring with department supervisor to determine completion date of production records and compiling reports on progress of work and inventory level.
Update daily production output data entry in Navision
Create, submit, follow up, coordinate, and communicate shipment information with stakeholders (subcontractors, shipping lines, shipping agents, freight forwarders, customers, and overseas offices) from booking through to Bill of Lading, cartage advice, advance manifest submission, costing, invoicing, release of Bill of Lading, and receipt of Proof of Delivery
Verify the completeness and accuracy of all forwarding documents including Bill of Lading, Master Bill of Lading, shipping certificate, advance manifest, and SOLAS/VGM submission
Ensure all dangerous goods/hazardous cargo documents are in place and procedures are met with carrier approval where necessary
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10) Completes production plan by following schedule, accomplishing work results, establishing priorities, monitoring progress, updates schedules, resolving problems, reporting results of the processing flow on shift hand over reports.
11) Ensures operation of equipment by calling for repairs, evaluating new equipment and techniques.
12) Maintains safe and clean work environment by educating and directing personal on the use of all control points, equipment, and resources, maintaining compliance with established policies and procedures.
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