Basic knowledge of Windows operating systems. ×
Basic understanding of computer hardware and software troubleshooting. ×
Teams and other business applications. ×
SQL Server / SQL
Microsoft Windows Server
Microsoft 365
AWS / Microsoft Azure
Database management
Application support
Software testing / UAT
Basic knowledge of Windows operating systems. ×
Basic understanding of computer hardware and software troubleshooting. ×
Teams and other business applications. ×
SQL Server / SQL
Microsoft Windows Server
Microsoft 365
AWS / Microsoft Azure
Database management
Application support
Software testing / UAT
Basic knowledge of Windows operating systems. ×
Basic understanding of computer hardware and software troubleshooting. ×
Teams and other business applications. ×
SQL Server / SQL
Microsoft Windows Server
Microsoft 365
AWS / Microsoft Azure
Database management
Application support
Software testing / UAT
Basic IT Troubleshooting
Application Support
Familiarity with Retail Management Software
Ticketing System
Basic LAN/WAN Networking
Windows OS & Microsoft Office
Hardware & Software Installation
Basic SQL (Added Advantage)
Good Communication Skills
Problem-Solving Skills
IT Application Support
Retail Management Software
LAN/WAN Networking
IT Troubleshooting & Problem Solving
Router & Internet Connectivity Troubleshooting
Ensuring recording data retention and retrieving video footage upon authorized request from time to time. Update CCTV accessing privileges as well required.
Provide assistant and technical support or guidance to cross - functional team members to ensure smooth operations as and when required.
Act under the discretion of the supervisor or superior, especially in complex or critical situations....
Technical Support & Troubleshooting Skills
Hardware & Software Knowledge
Network & Infrastructure Skills
System Administration Skills
Cybersecurity Awareness
IT Support & User Training
Soft Skills
Deployment & Performance Monitoring: Oversee successful Production deployment, conduct post-launch health checks, and monitor system performance to ensure stability.
Incident Investigation & Resolution: Analyze system databases and coordinate with vendors to resolve technical discrepancies and operational issues.
Operational Excellence: Oversee daily reservation operations, monitoring queues and service levels to ensure booking integrity and accuracy....
Deployment & Performance Monitoring: Oversee successful Production deployment, conduct post-launch health checks, and monitor system performance to ensure stability.
Incident Investigation & Resolution: Analyze system databases and coordinate with vendors to resolve technical discrepancies and operational issues.
Operational Excellence: Oversee daily reservation operations, monitoring queues and service levels to ensure booking integrity and accuracy....
IT Support
System Administration
IT Project Management
Technical Support
Software Installation
Hardware Troubleshooting
Database Management
Network Administration
IT Management
Network Administration
System Administration
Cybersecurity
Cloud Computing
IT Support
Project Management
Data Management
IT Infrastructure
IT Management
Network Administration
System Administration
Cybersecurity
Cloud Computing
IT Support
Project Management
Data Management
IT Infrastructure
IT Support
System Administration
IT Project Management
Technical Support
Software Installation
Hardware Troubleshooting
Database Management
Network Administration