Respond to customer inquiries regarding product availability, location, and basic information, escalating complex questions to senior staff when necessary.
Assist with inventory management tasks, including receiving new stock, checking for damages, and reporting discrepancies.
Help prepare promotional displays and ensure marketing materials are up-to-date and prominently displayed.
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Collaborated with internal teams to ensure product availability, support marketing events, and gather customer and market feedback.
Managed supply chain and logistics operations, including inventory coordination, warehouse activities, shipment tracking, and liaison with third-party logistics providers to ensure timely product delivery.
Prepared and analyzed budget, sales (local/export), and financial reports to support business planning and decision-making.
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