Provide monthly reporting on assigned vertical secured and revenue attainment as well as non-financial reporting to management team.
Be proactive to liaise, develop relationships and influence customer(s) to maintain a long-term service relationship, ensure customer satisfaction at high level.
Develop sales leads and identify customer requirements.
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Offer an extensive range of CARE products to customers.
Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis.
Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandizing techniques.
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Develop strategic sales plans: Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions
Analyze sales performance: Evaluate lost business reports and identify opportunities to strengthen conversion and competitiveness
Support exceptional service delivery: Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction
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Co-ordinate and review the pipeline of potential customers & growth opportunities on a regular basis for efficient Sales Force Management
Propose and follow up of Sales Force specific regional actions / promotions / trade fairs in order to reach the sales targets
Provide strategic direction/input for business development and field sales strategies in line with business requirements Provide timely feedback to senior management regarding performance
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Cooperate with internal solution center and technical department to provide on-site application and technical consulting services to customers. Analyze the needs of specific industries and customers, and be able to demonstrate and present the solutions provided.
Analyze the current and potential product needs of end customers, provide products and services that meet customer needs, and build good relationships with customers. Manage the whole customer experience from product support to final delivery acceptance and follow-up after-sales service and assist the background to make continuous quality improvement.
Regularly report to the direct supervisor the action plan on target customer tracking, market and industry application promotion, new product promotion, channel development and optimization, regional sales expansion, do a good job in weekly planning and review management, regularly participate in regional project review, communicate with other sales engineers in the department and share sales resources with each other. Submit monthly demand forecast and order and sales forecast report for responsible area regularly.
Lead B2B sales expansion for contract logistics in Malaysia, with a focus on F&B chains and key food processing clients, and deliver on monthly, quarterly and annual sales & profit targets.
Dig deep into customers' warehousing, distribution and supply chain optimization needs, develop customized warehouse & distribution integration and cold chain logistics solutions, independently complete solution writing, quotation and tender preparation.
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Relationship Management & Collaboration: Build strong relationships with partner leadership and work closely with internal sales, marketing, product, and pre-sales teams to align GTM strategies.
Market Intelligence & Reporting: Monitor competitor activities, market trends, and partner performance to deliver regular pipeline updates to regional leadership.
Governance & Compliance: Manage partner agreements and incentive programs to ensure full compliance with company policies and local regulations.
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Ensure all sales resources understand and comply with reporting rules principally in the company provided CRM tool.This includes accountability for entering accurate and timely information.
Measure, monitor and observe directly the front-line selling resources through call observations, accompany on sales visits, reviewing pipeline and territory call planning. Coach, mentor and develop the team to be highly effective and efficient selling professionals.
Ensure profitability of the country and the achievement of area sales plan and budget.
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