Manage performance across e-commerce platforms and marketplaces, and directly drive offline sales through retail and distribution networks. Ensure healthy channel economics and a consistent customer experience end to end.
Build and manage relationships with distributors, retailers, and strategic partners; secure agreements that support expansion.
Track market trends, customer behaviour, and competitor activity. Use data to sharpen campaign effectiveness and adapt to shifting demand.
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Turn Market Insights into Action: Stay ahead of market trends and competitor moves, identify growth opportunities, and translate insights into effective tactical plans.
Shape Market Leadership: Strengthen brand presence and positioning across the region, building a strong market reputation and driving the business towards market leadership.
Maximize Distribution & Sales Potential: Execute the company’s sales and marketing strategy while unlocking the full potential of the retail distribution network across the entire product portfolio.
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Act as the primary on-site interface with customers, providing timely communication, resolving technical and project issues, and maintaining strong customer relationships.
Work closely with engineering, manufacturing, procurement, logistics, and project teams to ensure seamless coordination throughout the project lifecycle.
Supervise commissioning, SAT (Site Acceptance Test), troubleshooting, punch list clearance, and project handover activities.
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Establish strong relationships with principals, customers, dealers and key stakeholders while ensuring the business achieves its financial and operational objectives
oversee all aspects of the operations and work closely with the Group Management team to expand market presence and strengthen the company's position in the heavy equipment industry
Hunt for JB Projects: Spot upcoming commercial, residential, and hospitality developments or renovation (A&A) projects in Johor.
Build Local Networks: Connect and build trust with architects, interior designers, main contractors, and MEP consultants to get our products specified into plans.
Pitch Practical Solutions: Show clients how our sensor taps, automatic fittings, and smart tracking sensors save water and improve building management.
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Elevate store operations team by providing guidance and regular coaching, and motivate the retail staff to ensure continuous development, optimum level of work performance and high morale;
Assess local market conditions and identify current and prospective sales opportunities to maintain the competitiveness of the retail sales activities and provide reports to Area Manager and Head of Retail on market movement and penetration;
Ensure that the store is following the safety, health, and business laws and regulations;
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Elevate store operations team by providing guidance and regular coaching, and motivate the retail staff to ensure continuous development, optimum level of work performance and high morale;
Assess local market conditions and identify current and prospective sales opportunities to maintain the competitiveness of the retail sales activities and provide reports to Area Manager and Head of Retail on market movement and penetration;
Ensure that the store is following the safety, health, and business laws and regulations;
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An advanced understanding of the WSMD and job management process through practical job management.
An advanced understanding of OSCAR and associated systems.
Demonstrate effective client account management both within your team and the overall company, provide support to senior. management where necessary.
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