Have 1-2 years of selling experience in handphone or telecommunication sales device.
Excellent communication skills in Mandarin are required (Candidates fluent in Mandarin preferred as role requires candidate to deal with Mandarin speaking client)
Availability to travel around Selangor region and outstation to other states in Malaysia.
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AU is looking for a Customer Service & Sales Executive (CRM) who is good at communicating with customers, following up and building long-term customer relationships.
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You walk into unfamiliar industries not to impress, but to understand. And when you leave, you leave people feeling supported, not sold to.
You are driven by real results, not empty targets. When you win, the customer wins too.
You understand that sales is not about features, but about helping someone meet production, save costs, reduce downtime—and feel proud of their decision.
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Maintain records of Work With objectives and progress. During Work With sessions, model desired behaviours by demonstrating effective sales calls.
Support the successful execution of core operational activities, including delivery, backroom management, merchandising, and equipment management.
Train staff in using the internal ordering system via Sales Force Automation (SFA) device and ensure they understand each function. Update them on any system issues or changes.
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Manage channel P&L, ensuring optimal trade spend and return on investment.
Build and maintain strong relationships with key decision-makers such as retail buyers, category managers, and store owners.
Conduct regular business reviews with major retail accounts (e.g., Mr. DIY, HomePro, Ace Hardware, hardware cooperatives) to align on sales targets, inventory levels, and marketing initiatives.
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