Provide ongoing training to the sales team, ensuring they are well-equipped with the necessary skills and knowledge.
Have in-depth knowledge of the products or services being sold and communicate effectively to both the team and clients.
Present and showcase the value proposition of the offered products or services to clients during sales pitches, trade shows, or other opportunities.
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Internal and external networking: Collecting and sharing information about market, customer, competitor, etc. using recognized tools (CRM: Visit Report/Opportunities/Account details/Customer Plan)
Progress Monitoring: Monitoring progress of important customer projects to multiply local success
Registration of New Customers: Work together with Customer Services / Finance to complete customer’s questionnaire, create the new customers and the credit terms in SAP system
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Lead B2B sales expansion for contract logistics in Malaysia, with a focus on F&B chains and key food processing clients, and deliver on monthly, quarterly and annual sales & profit targets.
Dig deep into customers' warehousing, distribution and supply chain optimization needs, develop customized warehouse & distribution integration and cold chain logistics solutions, independently complete solution writing, quotation and tender preparation.
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Conduct commercial negotiations on pricing, volume, payment terms, delivery terms and contractual conditions with customers and suppliers.
Manage and follow through on sales and purchase contracts to ensure transactions are executed according to agreed commercial terms and international trading practices.
Work closely with Finance, Supply Chain and Logistics to coordinate order fulfilment, shipments, documentation, credit control and timely collection.
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Ensures client satisfaction and manage overall client relationships at various levels of stakeholders from working level to senior management including up to C-Level. Grow customer intimacy and communicate across functional groups and build strategic relationships with client teams.
Plan, direct and lead sales and marketing activities that align with customer trends, market fluctuations, and changes in business practices and technology.
Comply with the Sensormatic Solutions sales methodology and practices.
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Onboarding & Operations Support: Coordinate the administrative onboarding process for new accounts, liaising between internal teams (billing, legal, product) to deliver seamless client setups.
Research & Task Tracking: Conduct background research on existing client accounts ahead of strategy calls and systematically track follow-up action items through to execution.
Position Overview We are seeking an organized, detail-oriented Intern to directly support our Senior Account Manager for a 6-month placement. In this role, you will handle core administrative functions, coordinate client operations, and streamline everyday sales workflows to ensure high-priority accounts are seamlessly managed and supported.
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Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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