We are seeking a motivated Online Sales & Operations Assistant to manage our growing skincare brand. In this dynamic role, you will be the face of our customer journey: quickly responding to WhatsApp inquiries, conducting personalized skin consultations, and hosting engaging Live streaming sessions (TikTok/Shopee) to drive sales. Additionally, you will handle daily backend operations, including meticulous Excel data entry for lead tracking and securely packing parcels for daily shipping fulfillment.
This is a full-time on-site role as a Sales Team at Ainaa Beauty Aira in Sungai Buloh, Selangor. We are Malaysian The role involves of sales responsibilities, engaging with customers in a dynamic and interactive manner.
Qualifications:
Excellent communication and presentation skills
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Develop a complete and expert knowledge of Shining 3D’s hardware and software products to demonstrate products to key individuals and organizations for marketing and sales purposes (trade shows, engineering associations, etc.).
Identify additional sales opportunities outside of traditional channels.
Utilize all available internal resources including sales management, Inside Sales Specialists, Applications Engineers, marketing and others to advance and close sales.
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Career Event Alerts: Be the first to know about recruitment events, training sessions, and networking opportunities designed to accelerate your career.
Drive Product Growth: Achieve sales, productivity, and performance targets while maximizing portfolio success within your assigned territory.
Execute Strategic Plans: Implement sales and marketing plans to optimize performance and expand product reach.
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Prepare, maintain, and regularly update Account Plans for both existing and prospective customers to support strategic account development.
Develop accurate sales forecasts (weekly/monthly), and ensure timely submission of proposals, tenders, and quotations.
Proactively gather and provide feedback on network performance, service quality, and customer issues to relevant stakeholders for continuous improvement.
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Additional beneficial qualifications include basic knowledge of marketing principles, proficiency with common office software, and the ability to work both independently and as part of a team.
A diploma or degree in Marketing, Business, Communications, or a related field is advantageous, as is prior internship or entry-level experience in sales or marketing.
Job Responsibilities:-· Responsible for achievement of the assigned territory’s Sales Budget· Maintain, cultivate and expand existing customers in line with Company’s growth strategies· Organize and conduct CME (Continuing Medical Education) activities to promote the specific product assigned· Maintain an updated comprehensive and classified list of physicians, hospitals and paramedical contacts· Regular reporting of market intelligence
Job Requirements:-
· Bachelor degree in any Science disciplines.· Minimum 2 years of pharmaceutical sales experience in government and/or private hospitals
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Internal and external networking: Collecting and sharing information about market, customer, competitor, etc. using recognized tools (CRM: Visit Report/Opportunities/Account details/Customer Plan)
Progress Monitoring: Monitoring progress of important customer projects to multiply local success
Registration of New Customers: Work together with Customer Services / Finance to complete customer’s questionnaire, create the new customers and the credit terms in SAP system
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